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“I was at the Huntersville store yesterday to upgrade my family‘s service and phones. I received very nice attention and one-on-one Service from Sean. He was delightful and I hope he will help me when I receive my new phone in the mail.”
“I went into the Huntersville T-Mobile this afternoon for assistance in setting up a new iPhone from T-Mobile. A very nice and helpful young man named, Josh transferred all of the content for me. He was so helpful and kind. I appreciated his awesome customer service.”
“I had a great experience with David at the Spectrum Mobile store in Huntersville. My grandpa had shattered the screen on his phone, and David went above and beyond to help us through the insurance claim process. He was patient, knowledgeable, and took the time to explain everything clearly, making what could have been a stressful situation much easier.
David made sure we understood our options and helped us every step of the way until we had a solution. It’s rare to find someone who genuinely cares about helping customers, but David definitely does. If you’re visiting Spectrum Mobile in Huntersville, I highly recommend asking for David. Outstanding customer service!”
“O’dali’s was so amazing and super sweet. She was so helpful and took her time to answer all our questions. She never had an attitude and was super patient with us. Her customer service was a 10/10.”
“I recently received outstanding customer service from Jet at the Huntersville Verizon store. I came in with two major problems. First, I could not get validation codes from my online banking which meant that I could not use it Jet identified the issue and solved the problem secondly, he was able to help both my wife and I upgrade to the iPhone 17 Pro Max even took the time to help transfer the data from my old iPhone to this new iPhone jet is extremely knowledgeable, but as important, friendly,and caring. It was an outstanding experience for me. I’ve been with Verizon for over 20 years and this is why!”
“Thank you to Murat for taking the time to explain the billing breakdown to us and giving my grandparents a peace of mind. Much appreciated, very patient and friendly customer service.”
Mobile Phones
Mobile Phones
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“I had to go to into the store last Friday to get a new phone activated. I honestly don't usually have a great experience with the associates in the store in our area so I came to this location.
I was switching from an Android to an IPhone and the young lady working was the sweetest, most helpful associate I have ever dealt with, anywhere. She did everything for me and when I walked out of the store I was already very comfortable with the IPhone. I definitely recommend this location if you want excellent customer service. I actually tried to tip her and she wouldn't take it.”