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“We have had SO many struggles with Verizon. My dad passed away and helping my mother navigate the process with their cell phones has been a nightmare. Even after all of that her continued experience has been difficult. I’ll spare everyone all of those details. BUT tonight we finally just went to this Verizon store in Fuquay on our way to dinner hoping to finally get some actual help. Andy and Lawrence were knowledgeable, kind, and incredibly helpful. In five minutes we had what we needed and were treated with care, respect, and service that any company would be deeply proud of. They truly know what they’re doing and truly care. If THEY were the entire Verizon experience we would definitely still be customers.”
“Omar was knowledgeable, worked carefully in a timely manner, and helped make this the best experience we've had getting phones at any time. He was organized, polite and gracious.”
“Went in yesterday because my Verizon bill had doubled and their customer service has become a joke, charging you a fee to speak with a person on the phone or in store getting help. My service was interrupted as I refused to pay it. I am a nurse traveling doing assessments which is impossible without gps so I had no clue where to go and landed at this store. They were able to move all my devices and phones over to their provider…mind you I have 6 wireless lines and 1 tablet…Mo’niya and Saul who helped me were fantastic. This was time consuming and Mo’niya never once became frustrated with me. I was able to save money all while adding home WiFi which works awesome! I am forever in their debt! I would recommend this store and provider to anyone!”
“The Manager, Dash, was excellent to work with! Dash helped with all of our questions/ issues and can multitask like nobody's business:)
Great job and we will be back!”
“Mark Sewell went above and beyond to help us manage through the transition from Verizon. There were some technical (port number) issues on the Verizon side, but Mark was able to herd cats and coordinate with Verizon, T-Mobile , the 4 family members on my plan and folks at the Garner T-Mobile Kiosk to get us transitioned. He accomplished most of this while he was on a PTO vacation! Thanks Mark, for your exceptional commitment to the customer.”
“I had the best experience ever with Anita in the Holly Springs store, best service and detailed explanation of all the services and equipment! I have already referred several friends! Great company for senior citizens, 55 +.!”
“We've always had great service at this location. Mariah was extremely helpful in assisting us in adding international global text, talk and roaming service.”
“Peter at the Fuquay store on Judd pkwy was very helpful with setting up our online purchased iPhones. He was willing to help even though he may not get a commission. He also continued helping nearly an hour after the store closed. Peter should get a commission just for being helpful in my humble opinion.”
9:30AM - 8PM
511 N Raleigh St, Angier
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“My experience at the Angier, NC location was very enjoyable. My partner and I have been looking to switch carriers and BOOST is definitely the way to go! Not only did we get service established but also got a great phone(Motorola Razor 2024) as well. Both Cris and Joana were professional, friendly and offered top-tier customer service. This location only had one Razor 2024 but thanks to Joana, who made a trip from the Raleigh location, we were both able to get set up and go home with these awesome new phones! Thank you Cris and Joana for taking such excellent care of us and we definitely will be keeping in touch. You ladies rock!!!”
“I do bc is closer to our house but service here is bad I being in line for 20 minutes right now and there are only 3 cashiers open and the self check out line is one mile long the ones with real cashiers are half a mile long smh ??♀️”
“Sherri was wonderful to work with, she provided us the best plan options and really came through with saving us a LOT of money. We will always come back to this store”
“Lance Christmas gave me a 10/10 customer experience. He was extremely knowledgeable and patient throughout the entire process of me getting a new IPhone 17 and transferring everything over. I could not recommend this spectrum store or Lance enough. Truly a remarkable customer experience from start to finish”
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“My great experience at cricket store was awesome fabulous especially the help from the store manager she was very polite patient with me awesome store I love it can't kick me out of it best store manager ever”