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Open 24 hours
111 N Main St, High Point
Internet Service Providers
“The two ladies on the morning of 12/28/23 were very helpful in resolving my issue between my two phones! I forgot their names so I added the date. If they see this thank you ladies y’all stay amazing”
“Excellent customer service! Tank was very patient and helpful with us. My phone wasn't getting a signal, which seems to be happening with some older Samsung phones. He tried installing a different sim card first, but sadly my phone was toast. He helped me trade for a new phone, and he was so polite and patient with me and all my questions. He also helped my husband trade his old, clunky Motorola for a new one. And we walked out of there with an armful of goodies such as tote bags and hats. I already am loyal to T-mobile because of their support for the military, and Tank noticed my husband's Afghanistan Veteran hat and talked to him about his service. He was so respectful. Such a great store with great people!”
“We have visited this place and we were surprised by the customer service that they gave us, very friendly and the food that they speak several languages, I recommend it”
“I was greeted well by a very nice young man who did what he could to help my situation. And offered extra help beyond… unfortunately l did not get his name…if he reads this he knows who he is… just wanted to thank you but the plan was extended that was why l did not return. It’s unfortunate that Verizon does not have senior discounts to help keep those who have been their customers for a while and would like to stay on but cannot afford to.”
“This past week I had an incredibly stressful week. Actually the past couple of weeks. I was stressed and completely overwhelmed. Then the icing on the cake was my phone dying completely. I walked in almost in tears talked to this gentleman. He explained options. Listened to my situation. And actively found the best solution to helping me. In the end he asked can I hug you because you look like you really need one. And I promise at the time I did. He also gave me some great advice and I listened. As I was leaving. Feeling more at peace than I had in days he asked can I pray for you. That simple gesture coming from a complete stranger at the time meant the world to me. Unfortunately when I went to pick up my phone a couple days later he was not there for me to thank. I did not ask his last name but his name was Christian. I hope that he sees this and knows what an impact he had on me this week. When I needed it the most.”
“Nyle and adia was very helpful in the process with me transferring my number from T-Mobile to Verizon it was very stressful and annoying at first but they got the job done definitely ask for them when you walk in great customer service overall thank you guys!!”
“Breanna is amazing came in for a simple return. And on top of that she was able to help another gentleman at the same time. Definitely fast service and nice members to give assistance.”
“We just got it! So far it is really good! Our tech that did installation was very nice and knowledgeable! The sales rep was very easy to talk to and knew their service well!”
“They are so friendly and professional. Most times going to doctors have been something dreaded but not when I go there. I literally go out my way to go there as a patient. They are AWESOME!”
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Internet Service Providers
“Great service from signup to install. Tech that installed was prompt, listened to my thoughts on install, made sure service was working as intended in all areas of the house. So much better than what I previously had. Very happy to Lumos in our neighborhood and my house! Highly recommend!!”