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“Lumos ( formally North State) provided me with good service for 4 years. I only changed service because I was paying for more than I was using. If they had offered me a discount for being a long term customer who uses little bandwidth I may have stayed. But saving money is the name of the game these days. After all who doesn’t want to save money when they can. So I’m giving Lumos 5 stars because they provided what they said they would. If you need fast reliable internet service they can provide.”
“Everyone with Lumos from my call as a new customer down to the installer have been wonderful. Great customer service and I get to talk to an actual person. We're so happy to escape Spectrum!”
“The two ladies on the morning of 12/28/23 were very helpful in resolving my issue between my two phones! I forgot their names so I added the date. If they see this thank you ladies y’all stay amazing”
“Staff was completely 100% helpful...I was in need of home internet and staff introduced T-mobile internet system to me and I left from store a very happy person with new home internet! I want to thank them again so much!”
“Marie C. And Jacob are 2 young, hard working individuals I observed in the 30 minute wait I had at Verizon. I was first greeted by an older gentlemen, and he told me there would be about a 30 minute wait. What i observed in this wait was the 2 young people which names i mentioned in the beginning was doing exceptional work, the older black male seemed to be frustrated but that shouldn’t affect work as he is in customer service. I’m a tempered youngin myself so if I feel/sense tension i don’t want to deal with someone because we might go back and forth with heated words and it’s not worth it so i try and advoid those situations. Those 2 young ppl however deserve a raise, promotion and everything else they desire. Awesome fast/friendly service from them 2.”
“Nyle and adia was very helpful in the process with me transferring my number from T-Mobile to Verizon it was very stressful and annoying at first but they got the job done definitely ask for them when you walk in great customer service overall thank you guys!!”
“They are so friendly and professional. Most times going to doctors have been something dreaded but not when I go there. I literally go out my way to go there as a patient. They are AWESOME!”
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“Went to T mobile and was helped by Yeremy. I have to say was very pleased. He knows his stuff, got us what we needed and took great care of us. Any time we have a question he finds the answer.Thank you Yeremy.”