Verizon Authorized Retailer in Kings Mountain, NC, Victra, strives to provide the best possible experience for its customers. The store's knowledgeable and dedicated consultants and managers offer a wide range of wireless devices and accessories, along with device protection services. Their mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the store's exceptional customer service, with employees like Ryley, Ashley, and Russell going above and beyond to assist them. The store manager has also been commended for making the purchasing process quick and easy. While some customers have noted that not all employees seem knowledgeable, the overall experience is described as great, with the store being a reliable place to get a cell phone, watch, or any other assistance needed.
Nikko helped us choose a phone for my dad, who has low vision. He patiently went through the options with us, and then helped us set up the accessibility features. He really went above and beyond.
March 2026
The manager here is a great personality. He was pleasant to work with. He was very helpful wile doing a great job as a salesman, steady trying to close. I would buy anything from this guy.
March 2026
Nikko was amazing to work with. He was very professional and patient with my grandma.
