“Nadia is very professional and polite. She went the extra mile to search for a zero e try unit for us! Took extra time to make sure we got the best unit for our needs. Very pleasant experience!!! Thank you!”
“The best storage unit facility ever. Has the best property manager who really works with you to satisfy my ever-changing storage needs. Also, the cleanest facility! Thank you so much!”
“Melody is fantastic! She has been incredibly helpful from day one and consistently goes above and beyond to make sure everything runs smoothly. I had an issue with online payments for two storage units at different locations, and she took the time to help me resolve it quickly and professionally.
She is always kind, patient, and willing to answer any questions I have. In all the time I’ve been storing here, I’ve never had a single issue. and that is largely because of her excellent service.
I’m grateful for all her support. Highly recommended!”
“It’s a clean and simple storage company. The man josh that helped me with getting my unit was a great listener. They have plenty more space for customers. I recommend placing your storage here , if you’re looking a good price monthly.”
“On 08/10/24 I received the greatest help and support from the Property Manager Patrice Rice who resolved my storage space issues over and above what I expected, after having made 3 reservations, going to another location and no one was present to help Me (the location wasn’t even open at 8:30 am on a Saturday morning not advocating that Public Storage should be a 24 hour operation, b/c I understand employees need time off too) calling the reservation line and they were of no help I went to the Hopson Rd store at 4812 Hopson closest to me and Mrs Rice took ownership of my issue and fully resolved to it My satisfaction. She is to be commended for her excellent customer service, her care about my situation and her commitment to see it through she is deserving of a raise. There’s not a lot of customer service people left who understand it and will take ownership.”
“Great experience with a very positiv welcoming at SmartStop. Excellent information about the storage unit and the app.
Feels like we did the right decision to go with SmartStop in Morrisville, NC.”