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“Caryme and Sandy your customer service was more than 100, Caryme was the best customer Service Experience I've ever had at Att at the Pineville location.”
8:30AM - 8:30PM
2427 Cherry Rd, Rock Hill
Mobile Phone Accessories
“Moses was the absolute best. He FIXED EVERYTHING ON BOTH OF OUR IPHONE 17s. HE NEEDS A RAISE FOR ALL HIS HARD WORK. WILL NEVER GO TO ANOTHER PHONE TECH AGAIN. HE IS THE GO TO MAN.”
8:30AM - 8:30PM
2030 Freeman Park Dr, Charlotte
Mobile Phone Accessories
“Flavio And Wilk provided me great customer service while visited the store. Wilk and Flavio helped me get started on my iphone 17 pro max, apple watch and ipad. They both showed me the cool features and help me setup each tool. I appreciate the level of professionalism the guys provides today.”
“Nate at Verizon deserves serious recognition!
Nate helped me through several purchases over multiple visits, and his patience and dedication were incredible. He assisted me with upgrading my phone, purchasing two watches for my children, and then took the time to connect everything and work through multiple issues right there in the store.
He spent several hours helping me and never once made me feel rushed. He even let me choose the phone numbers for the new devices, which meant a lot to us. Every time I came in, Nathan was fully present, knowledgeable, and genuinely focused on making sure everything was done right.
Customer service like this is rare. Nate went above and beyond, and Verizon is lucky to have him. He deserves best employee award and a promotion for being so helpful and patient.”
“I brought my son‘s iPad that was completely shattered to the store today. Ahmed was very friendly, very professional and had the iPad ready and fixed in 30 minutes for an excellent price. I would recommend this store to anyone please come and you will not be disappointed! ?”
“Starkisha provided excellent customer service! She had such a friendly demeanor and was very patient while helping me try to transfer my data from one phone to another. Although the issue couldn’t be fully fixed that day, she explained the situation clearly and offered to have her manager assist me the next day. I really appreciated her professionalism and kindness.”
“Owner of the shop was very straight to the point, kind, and humble. Dropped my phone off and it was fixed and ready the next day. A Motorola mind you, a Phone most bigger/mainstream places struggle to find parts for. I highly recommend this business for any kind of electronic repair. ?????”
“Best Verizon store experience ever. I was in and out with an upgraded phone within an hour. Mike was very knowledgeable and made sure I was getting the best deal possible.”
“Customer Service Rep Matthew was extremely helpful and courteous in answering questions and providing clarity regarding a switch from a competitor network. Well spoken and incredibly informative regarding policy, procedures and timelines.”
9:30AM - 7:30PM
809 E Arrowood Rd #1100, Charlotte
Mobile Phone Accessories
“I have been in a different stores since I got my cricket service, and I want to be honest! This is the first time that i found someone with a lot of knowledge in technology, this girl is kind, amazing, Beautiful smile and very very smart she knows how to make a sale, I so thankful that I found this store, Thank you Ms. Merida, so beautiful.”
“I would definitely recommend this place! My wife had an issue with her phone and Shubi was very helpful and listened to her concerns. He suggested something to try and didn't even charge us for his help! An honest business you can trust!”
“Our family plan switched from Verison to AT&T and my phone was caught in the middle. Just before the holidays, I had no phone, in or out, for days. I work and that is unacceptable. My family members and I spent days on the phone with AT&T and Verison without being able to resolve the issue. I went to the Version store which sent me to an At&T location, which sent me to Apple, which sent me back to AT&T. Finally, my son and I went to the AT&T store on Kings drive on Christmas Eve, and Jayden, the sales manager, worked with us for 4 hours until she resolved the issue. She had to elevate through several sets of managers until she finally got the job done. Verison had not released the number and that created the problem. Yea! and thank you Jayden.”
“My Verizon account and credit card were hacked. It took place in early April. I was fraudulently charged $426. Then I received texts saying my service was being cancelled because it was past due.
Today I went in the Verizon store to get it cleared up. Morgan was working. I had never met him, but he could see how upset I was. He spent 40 minutes with me, he called the call center, and he was able to take care of the fraudulent charges.
Morgan was completely patient, helpful, and understanding. He apologized because it took so long. He was amazing!!!”
“Hi my name is Rhonda Laney had a pleasure to talk with a young lady by the name of Joseline at 5618 Albemarle road near Chuck-E-Cheese Joseline was exceptional in her knowledge her customer service skills extremely pleasant if anyone needs help with a cricket service or phone please reach out to this young lady again her name is Jocelyn thank you Jocelyn for your expertise and helping me with my phone service today you have a warm spirit in your kindness keep up the wonderful work and your beautiful smile sometimes you never know what a person is going through and just that special person will help make their day and that's what you did for me thank you so very kindly and you have a wonderful day thank you again and please in one out there that need phone service play see Jocelyn the address is 5618 Albemarle road near Chuck E cheese”
“On a time crunch to make our gate and one of our Tumi rolling bags had a problem. The handle would no go down which was going to make if difficult for the rest of the trip. Luckily there was a Tumi store on the way to out gas at CLT
Daniel was able to find a similar suitcase that had the same handle. Inside of 10 minutes he switch out the handle and has going. Made it to the gate with time to spare. Aria was super helpful. This is GREAT customer service and certainly justifies the expense of these bags. I hope this review reaches the right folks. Thanks you CLT team!”
“Came in to start my own line from being on a family line, Silvia was a massive help and incredible patience with the slow process that proceeded.
Definitely would rely on her to help with any questions I had and any issues that come up in the future.”
“Michael was very patient and knowledgeable in helping us to make the best decisions re:phones and plans. It is rare to find someone who spends that kind of time to find the best fit. We are very appreciative.”
“Luis did a great job. Looks like i had a bad SIM card and was not receiving text msg. He want above and beyond to assist me with my issue with phone and was able to get my phone back working. And once i decide to upgrade my phone, i will make sure i revisit this location.”
“Shout Out ! To Tristian at the AT&T Store, Promenade Shops on Hwy 521 during Today's (2-22-24) outage. I have no Wi-Fi at home, and Tristian was exemplary in resolving my dilemma of reaching the owner of the company I work for, and also getting the map up on my phone so I could reach my destination for a dog walk… I was also able to reach the client, thanks to Tristian !! I could not have been more pleased with Tristian’s stellar customer service, caring, and overall due diligence rising to the occasion during this outage !! Thank you, Tristian !! Big Hug !!”
“My son recently fell in water (w/phone in his pocket) while fishing; Cameron & team did their best to fix it but sadly it couldn’t be saved… he then helped me get a new phone at the same cost of repair. Great service & I appreciated his help so much!”
“I had an excellent experience working with Elijah at AT&T. From start to finish, he was knowledgeable, patient, and genuinely committed to helping us find the best solutions. He took the time to explain every detail clearly, answered all of our questions, and made sure we felt confident in our decisions. His professionalism and friendly attitude made the entire process smooth and stress-free.”
“Amelio is amazing. He helped me set up a claim with my insurance after a repair (not from him or his team) completely bricked my phone. He gave me tech advice and was overall a friendly and upstanding guy. If you go here, ask for his help. DO NOT go to the Ubreakifix at NorthLake. Y'all know what you did.”
“This is a cricket wireless phone service business but they also have ups drop off I went there to drop my Amazon packages off the owner was very kind he helped me the whole way through went the extra mile and got my packages off took his time very good customer service I will definitely go back to him cause he treated me like a person ?”
“Had the pleasure of allowing the store owner and his awesome staff to Host the UniverSoul Circus #CrazyDeal presale yesterday! They were accommodating and very professional! Thanks for allowing us to use your space. We hope everyone enjoys the show! #BestCircusEver”
“Rahson was so knowledgeable and has excellent customer service! He helped me find the right phone and plan that works best for me. He was awesome !! Thank you and I’ll be back for those beat headphones. :)”
“Gavin has been a terrific technician setting up our new AT+T home setup. He was so patient with all our questions. Gavin is so professional representing AT+T products.”
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“Everyone at this store was beyond kind and helpful! Being a seasoned citizen who used a 5 yr. old phone, I was dreading this experience. Eian was so understanding and knowledgeable. He my chore into an enjoyable time! I'm totally happy.”