AT&T Store in Raleigh provides a range of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans including prepaid options and unlimited data plans. Customers have reported excellent service experiences at this location. One associate, Lou, received high praise for his prompt assistance and respect for social distancing. Jasmine was noted for her amazing vibe and effective communication while helping a customer switch from Verizon. Malba was described as patient and kind, making the process of upgrading phones simple and clear. Rauquel also stood out for her quick service and empathetic listening, demonstrating great patience with customers who may not be tech-savvy. However, there was mention of a rude employee named Jon, who failed to assist a customer with a package pick-up but was later helped by a manager. Overall, many customers recommend the AT&T Store for its friendly staff and helpful service.
Xitlalli was awesome. She presented the services I wanted really well. Very simple and straight to the point. She was very friendly and well versed with the type of services I wanted. Great customer service! 100% satisfaction
July 2026
Brian was knowledgable, friendly and quick. He solved my software problem in about 8 minutes.
July 2026
I went to AT&T in CapitalBlvd I spoke to Melba who was not only professional but did more for me than the people on the phone from customer service. She was very knowledgeable she has a lot of patience, she knew exactly what I need it, great communication. If it was not for her I would have left AT&T.