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“I had a most excellent experience at wood forest bank yesterday, July 9. The two bank staff were exceedingly helpful, courteous, and attentive to what needed to be done. They were patient and professional. More importantly, they were friendly and easy to hv a conversation. Thank you so much!!”
“I have typically been dissatisfied with big banking over the past many years. I am old enough to remember when banks treated you like a valued customer and rewarded you for keeping your deposits there rather than spending all their time thinking up crafty ways to charge you for keeping your money at their institution. Well Fidelity is like the "good ole days". I feel like a valued customer, especially the way I am treated by Jasmine. She is my "go to gal" and always delivers. Thank you Fidelity!”
“I talked to Miss Braxton the branch manager she gave me excellent customer service when I came in today and then I was having difficulty on y’all‘s customer service line and I had to hang up with them and actually call the bank location at 10050 Glenwood Ave. and she answered the phone and she answered all my questions so she gave me excellent customer service on the phone and excellent in person customer service”
“Thank You T. Bennett for all your help in my car purchase yesterday. You stayed on top of the lending process and made it a very stress free transaction. Your quick response to my calls and emails along with steady communication throughout the day until the loan was all done was my favorite part. Your willingness to answer questions and clarify reasons for your information requests was much appreciated.
It was a joy to work with you to get my loan to completion in basically a day also shows strong commitment to your craft. Keep up the good work. You’re doing a great job!”
“Rhona is the most professional home loan representative I have ever had the pleasure of working with. My wife and I have purchased 12 homes and re-financed many times. Rhona demonstrated personal concern about us and, of course, the bank she presents. But she made our well-being a primary concern of hers—the best!”
“The Downtown North State Bank team is great. They are all very personable and customer-friendly. I enjoy banking with them. I would highly recommend NSB to others.”
“North State Bank has served my personal and business banking needs for over 20 years and they are truly a bank like no other. The level of service and care is unmatched. In fact, if you are used to banking with the larger regional and national banks, you may not know this type of relationship and service with a bank is even possible. From meeting the needs of a range of businesses to helping our adult children with their first mortgages, North State has excelled far beyond our greatest expectations. I strongly recommend North State and suggest you make a visit to discuss your banking needs. You'll see the difference from the moment you walk through the doors.”
“Best bank I’ve ever used. Fidelity understands relationships and treats you accordingly. Highly recommend. John Sweeny, my business banker, and the entire branch are amazing to work with.”
“Excellent experience - We use this bank for all our commercial needs, including banking, loans, and mortgages. We are treated well and our business needs feel prioritized. Everyone with the bank has been very responsive when we've needed to set up new accounts or order supplies or any other request. Very impressed!”
“Gena made the experience great. Whenever we had any problem with online issues, Gena was available and extremely helpful. We have remarked to friends that Gena May was our advocate throughout the process of buying our home. If someone else dropped the ball, Gena picked it up.”
8:30AM - 5PM
4140 Parklake Ave #330, Raleigh
Banks
“Jim Garrison with Ameris bank, provided one of the best experiences I’ve had in Financing Property! A true professional, who made sure I got exactly what I was looking for and explained everything along the way, better yet he gave me options. Thank you and I definitely would recommend the use of your services to friends and family.”
“People sometime ignore local Banks and forget about who pays the highest interest rate on your savings? Do you like to be known by your name or by a debit card number that tells the teller your name?”
“This is an awesome bank. I've had the pleasure of working with Marcelle and she has been extremely helpful with assisting me in purchasing my first car. I was approved at a low interest rate and I even got approved for a credit card to help boost my credit. I recommend all young professionals who are looking to build their credit to seek services here.”
9AM - 5PM
600 Oberlin Rd, Raleigh
Banks
“I was SURE I'd Already put 5 ? Up here
Shame on Me for Not doing so‼️
John who helped me set up my Gofundme account was just a ?
So Lovley and Kind to an old & at That time
Very broken down lady with TWO debilitating progressive
Incurable disease.
He made the process SO much easier
He made it possible at All!
Everyone I've spoken to at this branch has been just Lovley and
So Professional
Its a breath of Fresh air for
someone whose so Dead Broke
Unfortunately I'm Used to going to bargain basement price places
and thus getting bargain basement service
Which is Gauling as H* for someone who is Herself in a Service industry
Self Employeed & Maintained a 5 ? rating herself for 13 Years so Yeah when I get Surley service
I get a bit Bent about it.
THANK YOU guys & Gals ?”
“We have been banking with North State Bank for several years and have enjoyed great, personal service from many of the employees. I always have questions about things and they have been patient, efficient and great to work with overall. I would highly recommend banking here.”
“We were referred to Brandon for assistance with a HELOC and he has been absolutely amazing. Everyone at this branch has been friendly and professional, but Brandon has gone above and beyond to work with us. I can't recommend him enough, and we were extremely fortunate to be put in touch with him.”
“Can't say enough for how North State Bank helped me, as a business owner, ROI Commercial Realty - eXp Commercial, with PPP and EIDL assistance. My regular large commercial bank couldn't be bothered to help most small businesses, and left me in the cold by giving away all their PPP funds to 'big players' while ignoring the 'small fish'.Meanwhile, North State Bank stepped up to the bat, a non-customer at the time, and embraced me with open arms. They've certainly won my business over.I highly recommend!”
“BB&T Insurance Services helped me understand the many forms of life insurance and pick a policy that meets my family's needs. They were patient and answered all my concerns without pressuring me.”
“I have been a member for over 40 years. Best service, best people! Cannot imagine ever switching to another bank/credit union. They go out of their way to help. Thanks to all of you at CTFCU!!!”
“I wanted to bank with a minority-owned bank for my business. I reached out online and was contacted within the day by a banker. I went in and met with Jumeekah and team, who were very knowledgeable and personable. I was able to open my business account very easily. Looking forward to doing business with M&F.”
9AM - 5PM
9111 Litchford Rd, Raleigh
Banks
“Very pleased with the customer service provided. We've applied for a HELOC and closed on it in very short time. Felix was very knowledgeable and went over everysingle detail with us. Very convenient location.”
“Incredible attention from Martha Fumero, even though the opening hours are until 4, she stayed until more than that hour to solve our problem, excellent friendly and professional service”
“This is the closest PNC Branch to me as the branch I use to go to closed. I mostly just use the ATM but the service is friendly inside and this branch has the outside drive up windows as well.”
“Every time I go into this bank the entire staff is smiling and as friendly as possible. They are a great team, because when one has a question they are always assisting each other. This is like banking should be.”
“I have a most frustrating issue with RBC bank regarding a mortgage loan payment they ruled was a single late payment Caused by the inability of the USPS to deliver a payment in sufficient time to be processed. Despite my numerous protests , RBC advised they were filing a report with an un-named Credit Bureau charging my account with a late payment fee. In fact , RBC personnel told me the delayed payment was Not caused by me. RBC would NOT provide me with any internal reports prepared by them & simply exhibited a\”
“Excellent service and great employees. It's definitely one of the best banks I have had the opportunity to bank with. Facility is also very nice and clean and they also provide little snacks like soda, water etc. I've never felt more comfortable at any other bank the way I have felt here. Some banks rush to sell you a product you don't really need just so they can make their goals. Definitely recommend this bank.”
9AM - 5PM
416 Oberlin Rd, Raleigh
Banks
“Being an international… it takes a lot of patience for bankers to deal with my paperwork and getting accounts & checks created but Justin and the team has been super helpful online and offline to help me get settled. The team is super kind and warm, making sure everyone is greeted and taken care of. Though the process is always painful wherever you go being an expat, the team at least made the experience manageable!!”
8:30AM - 5:30PM
1000 Wade Ave, Raleigh
Banks
“Old main office on Wade Ave. Been doing business there for 15 years, never had a problem. Dewey is my banker and one of the finest people I have ever done banking with.”
“I needed to set up a bank account for a local student organization and I had a very helpful experience overall. For me, the customer service was wonderful, and their employees were willing to assist me with consistent communication and patience. I had a lot of concerns going into this since my understanding of these procedures is pretty lackluster, but the staff helped me set up a bank account efficiently while kindly addressing my concerns.”
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“Serena Gadd in Raleigh was very helpful to me today in getting a temporary password when my Face ID didn’t work. She got me the cash I needed and got me out quickly. She always has a smile for me and is one of the reasons you will keep my business. She’s one of your superstars!
Today (8/12) I received help scanning and emailing important documents for my business from James Hickel. Angela and Anita were very helpful and friendly as well! They are all great assets to your business.”