My daughter had to upgrade her phone ( unfortunately) but we received excellent customer service....3 stars because the upgrade process was just too time consuming
I have mixed feelings about this Cricket location because it all depends on who is working. Hopefully its the girl that works here because she is the only one that is helpful.
The manager, Miguel, is awesome. He is knowledgeable and gives great customer. I saw the owner and spoke briefly to her as well. I will have a new cell phone company soon.
The MetroPCS in the same shopping center kept talking smack about them so I went to check them out because the people at Metro were rude and unprofessional. Ported back to Cricket and won't look back. Better coverage and better CUSTOMER SERVICE.