Old Navy in Raleigh offers fashion for the whole family, from maternity wear to clothing for women, men, and kids. Reviews note the employees are very friendly, patient, and provide stellar customer service. However, multiple customers found the store itself to be a mess, disorganized, and very difficult to shop, with one describing it as looking like a bomb hit it. This chaos can make finding specific items and sizes a lengthy process. Some shoppers recommend buying online instead. There is also a mention that clothing sizing, particularly for jeans, can be inconsistent despite being the same labeled size. The store remains a go-to for seasonal deals despite these challenges.
Customer service was awesome and employees were helpful and friendly
December 2025
Great staff, good service, quality product for price.
November 2025
Low inventory. The style selection has gone down. I expected this location to be great since it’s near the mall and so many other shops to compete with. Don’t waste your time on this location.
