Orvis is a renowned outdoor gear and apparel retailer that consistently delivers an exceptional customer experience. The staff are highly knowledgeable experts in their craft, providing excellent guidance and assistance to customers, whether they are novice or experienced. The store offers a wide selection of high-quality products, including Barbour and Orvis items for both men and women. Customers praise the friendly, helpful, and accommodating nature of the employees, who go above and beyond to ensure customer satisfaction. The store's customer service policy is also commended, with one customer praising the resolution of a product issue. While some customers would like to see a higher ratio of fishing gear to clothing, the store's diverse offerings cater to the diverse needs of its clientele. Overall, Orvis is a trusted destination for outdoor enthusiasts seeking great gear and exceptional service.
Great gear, better service. The staff are experts in their craft. Excellent experience for us as we learned about fly fishing. David was a huge help. We will be back!
October 2025
Incredible staff at this store. Willing to help with any questions and make sure you get the best possible gear. Will be back for more rods and gear very soon!
July 2025
Awesome experience visiting from WA, love my new Battenkill. Staff super friendly and helpful
