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“I won't go anywhere else for sneakers/ running shoes in the! You get such amazing service. Get your feet measured and they know which shoes fit what types of feet. I recently lost a lot of weight so I actually went down half a size so we tried different sizes and different brands and different shapes. Just the attentiveness and the service and the expertise is so worth it!”
“First time shopping for running shoes for my husband and myself. We were greeted immediately upon walking in by Luis. My husband went first and the process was quick and easy. Luis listened to my husband's needs and provided multiple good options for him to try. I had much the same experience and appreciated Luis' good conversation throughout as well. Never felt pressured to buy or do anything we didn't want to do. We were also coming close to closing time and he insisted that we should not feel rushed, but of course we made sure wouldn't keep them past closing. Will definitely be back for the next pair and hopefully catch Luis. Thank you Luis!”
“# Why Your Local Pro Shop Matters More Than You Think
Investing in a bow is a big deal.
After dialing in the perfect size, optic, speed, draw weight curve, and weight distribution all those minimal details that create your perfect rig a catastrophic failure can shatter your archery flow and scar the experience. Bow misfires are especially devastating. Online threads condemn failed bows and urge immediate replacement: get a new bow, start from scratch, right away. Devastating.
That’s where pro shops come into the equation, especially local ones.
Expert hands and specialized services make all the difference. I lost sleep searching for cams and limbs for a discontinued bow, scrolling for hours through forums and parts catalogs. The next morning at opening bell, First Flight Archery’s team inspected, checked, and assessed the bow ultimately bringing this piece of precision equipment back to life.
The calm, collected demeanor of the folks running the shop matched their skill set perfectly. What seemed like an eyeballing process to my green archer eyes was actually a precise sequence of adjustments and diagnostics. They gave me the confidence to get behind this bow again, now with even higher precision. What looked like a total loss became a tool ready for a few more seasons of harvest.
Online shops and big retailers can be appealing in a pinch, but supporting these welcoming specialty shops is essential. They preserve critical skills and help folks, experienced or green alike, discover just how awesome archery really is.
Giving 5 to the whole experience cause I’m limited by google, this experience was way more than a 5, was personalized and attentive.
Now go shoot some arrows.”
“I dealt with John and am very pleased with his knowledge and helpfulness in arriving at what I wanted at a price that was reasonable. Very low key sales approach - no pressure at all. If your interested in quality exercise equipment I recommend you check US Fitness Exercise Products.”
“Great service - professional and knowledgeable. Helpful and informative as well. Outstanding prices. Highly recommended. Matt, the salesperson, was beyond helpful in all we needed.”
“Perfect experience. Walked in and Dennis was very helpful and even knew the prices off the top of his head for the most part and arranged delivery in under 1 week. Delivery guys were pros! Highly recommend!”
“I’ve worked with 323sports for probably the last 5-6 years, and directly with Travis. There are times I’m ahead of the game and others they come in clutch bc I’m behind and in a rush. Their quality is top notch, customer service is fantastic, and they’re the only ones I call when we need uniforms or gear for our organization. You won’t regret working with them - and ask for Travis - he’s awesome!!”
“The team at Red and White Shop went absolutely above and beyond! They personally delivered our order on Friday night to make sure we had our item on time — that kind of customer service is so rare these days. You can tell they truly care about their customers and take pride in supporting the Wolfpack community. We’ll never buy our NC State gear from anywhere else. Go Pack! ❤️?”
“I traveled to be fitted for a pair of tall boots, and unfortunately the boots that were shipped weren't quite the right fit for me. These things happen, and what really stood out was how incredible the customer service was.
When I contacted them, they responded quickly, were kind and understanding, and immediately offered solutions. When I decided I preferred to return the boots rather than try another pair, they sent a shipping label right away and processed my refund promptly.
In a world where good customer service can be hard to find, this experience was refreshing. They treated me with respect, communicated clearly, and made the entire process easy and stress-free. I would absolutely do business with them again and highly recommend supporting this small business.”
“Home Team Sports provided excellent customer service for me when I needed same day screen printing of a number on my daughter’s soccer jerseys.
If you are wanting quality work with friendly service, I recommend you give Home Team Sports a try.”
“I came across this store by chance, they happened to have a racing crop I have been wanting (that is sold out everywhere) in my size! The crop was shipped SO fast!!! And they even had a sweet, hand written note on the receipt!! Amazing customer service! I need to plan a trip to Raleigh, so I can visit the store in person! Thanks for the great service…signed a very happy runner!”
“Racquet customization and stringing is best left to the Pros! High Strung Tennis are top notch in their business, making the racquet work for you. A very personalized approach and great service. Highly recommended ??!”
“Went to this location to return an online order fully expecting it to be a hassle. Instead I waited in line while I watched a very patient and respectful young male NB employee named Jo working with customers that presented with a complicated exchange transaction and who seemed to enjoy dragging out the process. After 10 minutes he politely apologized for the delay, asked someone to finish with those folks and he would address my return. If Jo is a manager there he is a good one. and if he isn’t he should be a manger there or somewhere. As an older customer I am often ignored or brushed off. Neither of these occurred, in fact Jo helped me look at some inserts even though the store was closing in ten minutes.
I will make it a point to return to the store when I have more time to try on the inserts and other shoes at this NB location. The kind and respectful demeanor I received in this store will certainly be remembered. Thank you Jo.”
“Just got back from a great week long scuba trip to Cozumel with Kevin. He worked hard to make sure our larger group was taken care of and handled so many details behind the scenes with the hotel. This was my forth trip with Kevin and I plan to do many more in the future!”
10AM - 6PM
3516 Wade Ave, Raleigh
Sporting Goods
“Great gear, better service. The staff are experts in their craft. Excellent experience for us as we learned about fly fishing. David was a huge help. We will be back!”
“Great customer experience at REI in North Hills Raleigh. My recent experiences have been great. Today Tyler and Mike were very helpful. I had a return and purchased new cycling shoes.”
“Had a golf club wedge fitting today with Marshall. Awesome experience! Marshall is a true golf pro, he was super thorough during my fitting including making product suggestions, and helping to explain and analyze my results. I highly recommend Marshall for all your Golf Club fitting needs.”
“Apparently my son has different taste than I do yet his job cannot afford his taste lol mine does. Absolutely enjoyed the store owner. He was very kind and picked out the things I wanted. My son was pleased PLUS He gave me a great deal. we will shop here again.”
“Awesome little bait and tackle shop. They have some live bait and a lot of artificials that work well on the lake . Convenient and right on the way to the lake. Very knowledgeable and friendly staff.”
“Great folks, knowledgeable about their areas. I stopped by needing a longer kayak paddle for a small solo canoe I had acquired and walked out in just a few moments with an excellent paddle at an excellent price. I had purchased the canoe from the Charlotte store and they drove it up to the Raleigh Warehouse at no charge, and even loaded it onto my vehicle for me. Fantastic service from these folks”
“I have been shopping their sales lately. Unbelievable discounts. I bought a sweater for under $20. The staff was extremely helpful. I found a sweater I liked but they did not have my size. They found the sweater at another store and shipped it my house for free..”
“I had a great experience purchasing a ball thanks to Scott’s top-notch service. He took his time to make sure I found the perfect ball for me, and he absolutely nailed it. I scored over 200 for the first time ever! I couldn’t be happier with my purchase. Excellent customer service from start to finish.”
“The staff at Athleta were incredibly friendly! I had tons of questions, and they kept bringing me different outfits to try on. Their selection was fantastic, and Jen, one of the associates, was especially helpful. I’ll definitely be returning!”
“Great place for most sports including baseball, hockey, lacrosse, fitness, soccer, disc golf, golf, tennis, and more. They buy and sell gear at very reasonable prices for my hockey gear. Sometimes if you try to sell something that has something slightly wrong with it (even if it doesn't really make a difference in performance), than they will not accept it to be sold. Otherwise, this place is great for getting rid of old or unused equipment, with their easy process where you get a certain amount of store credits to use (or not-you get the choice :)) on your next purchase there! And no im not a review bot”
“I had a really great time shoe shopping at the Champs in Crabtree Valley Mall thanks to Johan. He was super patient and helpful. he took the time to help me find the right pair of shoes. He brought out several different options so I could compare the fit and style, which I really appreciated.
That kind of customer service these days can be rare. If you stop by this location, ask for Johan—he was genuinely helpful.”
“I purchased a jacket here that turned out to be too large. I brought it back in and the associate at the counter, I believe his name was Ned, made it super easy, even getting me a price match for my original purchase. He and Connor were both great 10/10”
“I had a great experience with Johnson-Lambe as a first-time customer. I mostly worked with Max and he was very customer service oriented and “partnered” with me to figure out the design. I ordered softball jerseys for my company and they turned out great. I will return if we need more jerseys in the future!”
“I recent went shopping for a particular shoe and while there the staff were all amazing and knowledgeable about product. The staff offered a very welcoming greeting and the young lady that helped me was very nice and communicative. We talked for at least 10 minutes regarding the store and product they carried. I would definitely revisit next time I am in need of a shoe.”
“I walked in to a great greeting which made the experience a lot more inviting. The service there was absolutely nothing but excellent, the store looked great, customer service was wonderful, I went looking for a specific shoe but they were sold out but the manager that had been there for awhile ( I’m talking years) showed me a lot more options in the same color but different shoes. I went in to get one pair and walked out with way more then what I came for thanks for the wonderful experience and great Hospitality as always, my favorite store ??”
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“I truly enjoyed my experience at Eagle 1. This was my 1st hand gun purchase and Sam and Peter were so helpful walking me through the process and educating me on the different types of firearms so that I could make an informed decision.”