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“I worked with Delaney to find the right running shoes for training and an upcoming ultramarathon. Delaney was courteous and personable as she shared her recommendations of several viable options and the reasoning behind them. It was a pleasure working with this young professional!”
“The customer service is excellent. I was trying to purchase shoes online and couldn't get the program to accept the rewards points. I spoke with an employee and the manager. The manager kept digging until she found the problem contacting IT and Customer Service. Customer Service contacted me and gave me a code to apply for the rewards. Everyone was very courteous and professional. This is the 5th pair of shoes my family and I have purchased from Fleet Feet. Thank you.”
“I ordered a few pieces for my at-home gym - the experience was great from start to finish. Quality equipment, friendly service, and they cleaned up everything when they were done. Couldn’t ask for more.”
“# Why Your Local Pro Shop Matters More Than You Think
Investing in a bow is a big deal.
After dialing in the perfect size, optic, speed, draw weight curve, and weight distribution all those minimal details that create your perfect rig a catastrophic failure can shatter your archery flow and scar the experience. Bow misfires are especially devastating. Online threads condemn failed bows and urge immediate replacement: get a new bow, start from scratch, right away. Devastating.
That’s where pro shops come into the equation, especially local ones.
Expert hands and specialized services make all the difference. I lost sleep searching for cams and limbs for a discontinued bow, scrolling for hours through forums and parts catalogs. The next morning at opening bell, First Flight Archery’s team inspected, checked, and assessed the bow ultimately bringing this piece of precision equipment back to life.
The calm, collected demeanor of the folks running the shop matched their skill set perfectly. What seemed like an eyeballing process to my green archer eyes was actually a precise sequence of adjustments and diagnostics. They gave me the confidence to get behind this bow again, now with even higher precision. What looked like a total loss became a tool ready for a few more seasons of harvest.
Online shops and big retailers can be appealing in a pinch, but supporting these welcoming specialty shops is essential. They preserve critical skills and help folks, experienced or green alike, discover just how awesome archery really is.
Giving 5 to the whole experience cause I’m limited by google, this experience was way more than a 5, was personalized and attentive.
Now go shoot some arrows.”
“Very friendly and incredibly easy to work with. Pricing and quality are also some of the best available. We worked with Jon and he was so fast to respond to all of my questions and really helped with the design aspect as well, always willing to make more changes to make sure we were as happy as possible. 5/5 Would ABSOLUTELY recommend.”
“Great service - professional and knowledgeable. Helpful and informative as well. Outstanding prices. Highly recommended. Matt, the salesperson, was beyond helpful in all we needed.”
“Perfect experience. Walked in and Dennis was very helpful and even knew the prices off the top of his head for the most part and arranged delivery in under 1 week. Delivery guys were pros! Highly recommend!”
“The team at Red and White Shop went absolutely above and beyond! They personally delivered our order on Friday night to make sure we had our item on time — that kind of customer service is so rare these days. You can tell they truly care about their customers and take pride in supporting the Wolfpack community. We’ll never buy our NC State gear from anywhere else. Go Pack! ❤️?”
“I traveled to be fitted for a pair of tall boots, and unfortunately the boots that were shipped weren't quite the right fit for me. These things happen, and what really stood out was how incredible the customer service was.
When I contacted them, they responded quickly, were kind and understanding, and immediately offered solutions. When I decided I preferred to return the boots rather than try another pair, they sent a shipping label right away and processed my refund promptly.
In a world where good customer service can be hard to find, this experience was refreshing. They treated me with respect, communicated clearly, and made the entire process easy and stress-free. I would absolutely do business with them again and highly recommend supporting this small business.”
“Home Team Sports provided excellent customer service for me when I needed same day screen printing of a number on my daughter’s soccer jerseys.
If you are wanting quality work with friendly service, I recommend you give Home Team Sports a try.”
“Racquet customization and stringing is best left to the Pros! High Strung Tennis are top notch in their business, making the racquet work for you. A very personalized approach and great service. Highly recommended ??!”
“I had a great experience at New Balance! Everyone was very helpful and answered all of my questions! In particular I wanted to shoutout the worker Sam! He was super friendly and extremely helpful! Will definitely be coming back!!”
“Just got back from a great week long scuba trip to Cozumel with Kevin. He worked hard to make sure our larger group was taken care of and handled so many details behind the scenes with the hotel. This was my forth trip with Kevin and I plan to do many more in the future!”
“Excellent Customer Service!
I always feel welcome, they provide great fishing tips, and have even demonstrated how to setup different rigs for bass fishing! Hands down, the best bait shop in the area.”
“My girlfriend and I attended a free shad fishing class hosted by orvis with one of their trusted guides (threadfin guide services). The class was very well put together and we learned A TON about shad fishing including fly selection, rig tying, proper gear selection, and most importantly the proper locations to put this new knowledge to use. Immediately after the class my girlfriend and I went out to one of the locations we learned about and sure enough we got to hook into some shad for the first time! I can’t say enough positive things about the team over at the Raleigh Orvis, every time I visit I walk it with more knowledge than last time. These guys love what they do and it absolutely shows!!”
“Apparently my son has different taste than I do yet his job cannot afford his taste lol mine does. Absolutely enjoyed the store owner. He was very kind and picked out the things I wanted. My son was pleased PLUS He gave me a great deal. we will shop here again.”
10AM - 7PM
438 Woodburn Rd, Raleigh
Sporting Goods
“I have been shopping their sales lately. Unbelievable discounts. I bought a sweater for under $20. The staff was extremely helpful. I found a sweater I liked but they did not have my size. They found the sweater at another store and shipped it my house for free..”
“Great folks, knowledgeable about their areas. I stopped by needing a longer kayak paddle for a small solo canoe I had acquired and walked out in just a few moments with an excellent paddle at an excellent price. I had purchased the canoe from the Charlotte store and they drove it up to the Raleigh Warehouse at no charge, and even loaded it onto my vehicle for me. Fantastic service from these folks”
“Ms Aaliyah took care of me and my family at check out. She was not only very professional and courteous also showed a lot of patience. Thank you so much ms. Aaliyah.”
“I really like this REI. My recent experience has been with the bike shop. Since joining over 10 years ago, this was my first bike experience and it did not disappoint. This shop is honest and informative. Before getting into cost, they review our Co-op bikes and let us know the potential problems. No push, no sales. They even diagnosed my child's Guardian bike and fixed in 20 mins as a last-minute ask before we left. I picked up our bikes after work in my work dress. The gentleman who worked on our bikes, helped me but the bikes on my bike rack. I was very grateful. This REI will be our family's shop.”
“I had a great experience purchasing a ball thanks to Scott’s top-notch service. He took his time to make sure I found the perfect ball for me, and he absolutely nailed it. I scored over 200 for the first time ever! I couldn’t be happier with my purchase. Excellent customer service from start to finish.”
“The staff at Athleta were incredibly friendly! I had tons of questions, and they kept bringing me different outfits to try on. Their selection was fantastic, and Jen, one of the associates, was especially helpful. I’ll definitely be returning!”
“I purchased a jacket here that turned out to be too large. I brought it back in and the associate at the counter, I believe his name was Ned, made it super easy, even getting me a price match for my original purchase. He and Connor were both great 10/10”
“Every time I visit this store the customer service is through the roof. Everyone is so nice, friendly and extremely knowledgeable about their products. Great selection of shoes and they always have a good sale going on! Definitely stop by if you’re looking for some new kicks”
“You might see other shoe shops around, but Athlete's foot would like you to know they have nothing to worry about. Some lesser foot clothing stores might be worried about their proximity to their competitors, but ATHLETE'S FOOT has it! You want shoes? Yeah! You want socks? Probably! You want a credenza? Look elsewhere! This place has shoes on lock.”
“I had a great experience with Johnson-Lambe as a first-time customer. I mostly worked with Max and he was very customer service oriented and “partnered” with me to figure out the design. I ordered softball jerseys for my company and they turned out great. I will return if we need more jerseys in the future!”
“Went to the store looking for something very specific and was amazed by how much equipment there was. I was looking for a very specific specked bicycle and was not upset they didn't have it. I have been looking for 3-4 weeks, what's one more day, right?
I was very impressed at the quality and quality of the used equipment I browsed through. Specifically Disc golf supplies and baseball bats. The place was really busy, the staff was swamped and I didn't have any questions. So I did not have an interaction with the staff.
I feel like I will be back the next time one of my children gets an itch to try a new sport.”
“Dayan at the Glenwood location was absolutely amazing!! He helped us find basketball gear and perfect sneakers. Professional, efficient and great personality!! Be back to this location soon!!! Alberto & Mary”
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“I truly enjoyed my experience at Eagle 1. This was my 1st hand gun purchase and Sam and Peter were so helpful walking me through the process and educating me on the different types of firearms so that I could make an informed decision.”