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“Lumos ( formally North State) provided me with good service for 4 years. I only changed service because I was paying for more than I was using. If they had offered me a discount for being a long term customer who uses little bandwidth I may have stayed. But saving money is the name of the game these days. After all who doesn’t want to save money when they can. So I’m giving Lumos 5 stars because they provided what they said they would. If you need fast reliable internet service they can provide.”
Open 24 hours
111 N Main St, High Point
Internet Service Providers
“Great service from signup to install. Tech that installed was prompt, listened to my thoughts on install, made sure service was working as intended in all areas of the house. So much better than what I previously had. Very happy to Lumos in our neighborhood and my house! Highly recommend!!”
“I was greeted well by a very nice young man who did what he could to help my situation. And offered extra help beyond… unfortunately l did not get his name…if he reads this he knows who he is… just wanted to thank you but the plan was extended that was why l did not return. It’s unfortunate that Verizon does not have senior discounts to help keep those who have been their customers for a while and would like to stay on but cannot afford to.”
“The two ladies on the morning of 12/28/23 were very helpful in resolving my issue between my two phones! I forgot their names so I added the date. If they see this thank you ladies y’all stay amazing”
“This past week I had an incredibly stressful week. Actually the past couple of weeks. I was stressed and completely overwhelmed. Then the icing on the cake was my phone dying completely. I walked in almost in tears talked to this gentleman. He explained options. Listened to my situation. And actively found the best solution to helping me. In the end he asked can I hug you because you look like you really need one. And I promise at the time I did. He also gave me some great advice and I listened. As I was leaving. Feeling more at peace than I had in days he asked can I pray for you. That simple gesture coming from a complete stranger at the time meant the world to me. Unfortunately when I went to pick up my phone a couple days later he was not there for me to thank. I did not ask his last name but his name was Christian. I hope that he sees this and knows what an impact he had on me this week. When I needed it the most.”
“The staff was lovely, informative, direct, and not pushy at all. Great experience picking up equipment. Google Maps does take you to the wrong location. The accurate building is in the South Main Walmart Shopping Center.”
“Nyle and adia was very helpful in the process with me transferring my number from T-Mobile to Verizon it was very stressful and annoying at first but they got the job done definitely ask for them when you walk in great customer service overall thank you guys!!”
“They are so friendly and professional. Most times going to doctors have been something dreaded but not when I go there. I literally go out my way to go there as a patient. They are AWESOME!”
Internet Service Providers
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Internet Service Providers
“I come back one day later with this review and move it from 1 star to 5. I called after an issue in store with an employee, and spoke to the Manager Jose, who was kind, honest and willing to help resolve any issue I had. He is the reason I came back to get my apple watch today. Orlando helped me get my watch added to my account, with no issue at all. I will do business here again, solely because I felt appreciated by management when a problem needed to be addressed.”