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“So to clarify the reaspn of 4 stars and not 5 stars is solely for the lack of bathroom there. The person working today was very nice and personable and made utilizing their services easy but considering that the building is wheelchair accessible not having a bathroom for customers was the part that caught me off guard knowing the amount of individuals whos medical conditions could require the need for those facilities like irritable bowel syndrome, chrons disease, colitis, as well as potential need to switch out a colostomy bag for individuals whos paralysis resulted in a loss of intestinal and colon function just to clarify but everything else was a great experience and this issue is one out of the hands of the employees of the branch and one in control from a corporate level who went halfway to making that branch handicap accessible but i guess forgot to just go the distance”
“Everything went perfect! Courtney explained everything in details and gave me several options to choose from. Allowing me to pick which would work for me best. Communication was the best I’ve ever had with any bank! Courtney is the best!!”
“I had an excellent experience with Lupe Vallejo at First Citizens Bank. From the moment I walked in, she was warm, professional, and genuinely attentive to my needs. Lupe went above and beyond to make sure all my questions were answered thoroughly and that I felt confident in every step of the process. Her knowledge, patience, and kind demeanor made my visit not only smooth but enjoyable. It’s rare to find someone who truly takes pride in delivering outstanding customer service—Lupe is one of those people. Thank you for your dedication and exceptional support!”
9AM - 5PM
3000 Old Hollow Rd, Walkertown
Banks
“This branch just customer service is an outstanding bank very lovable friendly. It feels like family and every time I come here everyone knows my name and everyone is smiling. I can’t help but to laugh back.”
9AM - 5PM
225 E Hanes Mill Rd, Winston-Salem
Banks
“The staff were very nice and went out of their way to help me with what I needed, even when they were swamped! Marissa explained everything to me in a way that was easy for me to understand and walked me through processes things that I had no clue about!”
“Peidmont Federal Savings Bank helped us with our home loan. They were timely with their decisions and offered a great interest rate. Amanda White who is now at the Hanes Mill Road Branch was a joy to work with and lead my wife and I through each step the process. We would contact them if we ever need loan services in the future.”
10AM - 7PM
320 E Hanes Mill Rd Unit 4, Winston-Salem
Banks
“First bank I have used in NC. Love them always pleasant tellers. Great place to bank at. Reasonable help even on down times. Greatfull for the experience and continued ransactions with them.”
8:30AM - 5:30PM
4985 University Pkwy, Winston-Salem
Banks
“I love this facility it's a great bank plus the personal o my god they take good care for you .so kind they make everything positive posible to work on your needs. So friendly and very professional 👌”
9AM - 5PM
7780 North Point Blvd, Winston-Salem
Banks
“Truliant has always treated me good when I go to do my transactions. They make me feel important and they are very courteous and they are Professional. They handle the transactions very quickly and precise. Thank you for your good service.”
“I've been with Allegacy about a year and a half since merging into my wife's account once we got married. I honestly can't believe no one told me what I was missing! Hidden fees and poor customer service were just "the norm" to me at my previous bank so Allegacy has been such a breath of fresh air! I've been to multiple locations and can vouch, they hire exceptional people, and they really CARE. North Patterson is my home branch and it's always a pleasure to stop by if there's something I can't already do on the app/website.Well done!”
“the customer service is… OUTSTANDING. there could not be another bank that could be better than this one. Also, Kristin is a great teller!! She has always been so helpful when I come in.”
“This is the best welcoming environment I have ever experienced at a bank. Everyone was very courteous and friendly. I highly recommend doing business at this branch. They have the most helpful people working there, and they are genuinely nice.”
9AM - 4PM
4001 University Pkwy, Winston-Salem
Banks
“I was there last week and I would like to thank the employee named Zubaida for her courteous service, quick responsiveness, and patience in explaining all the details to me. Thank you very much.”
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“This bank has been my bank of choice since it opened in Walnut Cove. All the staff including Danielle have been friendly, helpful and professional in all my dealings with them. I have not seen any of the things others on here are talking about.”