9AM - 5PM
3000 Old Hollow Road, Walkertown
Banks
“Julie and Alis were amazing healing me with my account. Not only them, but the entire branch has been great in getting my account open and they even sent me a birthday card. Highly recommend opening an account here as it is very friendly and family based”
“So to clarify the reaspn of 4 stars and not 5 stars is solely for the lack of bathroom there. The person working today was very nice and personable and made utilizing their services easy but considering that the building is wheelchair accessible not having a bathroom for customers was the part that caught me off guard knowing the amount of individuals whos medical conditions could require the need for those facilities like irritable bowel syndrome, chrons disease, colitis, as well as potential need to switch out a colostomy bag for individuals whos paralysis resulted in a loss of intestinal and colon function just to clarify but everything else was a great experience and this issue is one out of the hands of the employees of the branch and one in control from a corporate level who went halfway to making that branch handicap accessible but i guess forgot to just go the distance”
“It all depends on the location! They are mostly in Walmarts and the one in kernersville is awful. The guy actually sat there talking to his friend until they closed and then told me they were closed. When I got up to the window 5 minutes he was talking to his friend for 10! The one in Hanes Mill road and Winston is good and there is one located inside the Walmart kester Mill road it is good because it's on the end on the left side and it's easily accessible”
“Everyone in Bank is very nice and helpful and friendly ☺️ general and will talk to you....I would not ?? chance my bank for not because.. you can find good friends like that's.no one nice like them”
9AM - 5PM
401 Knollwood Street, Winston-Salem
Banks
“My experience with First Bank, Knollowood St, has been a 10/10. Felicia, the Branch Manager, is exceptional. Everyone there is exceptional. I cannot tell you how refreshing it is to know such amazing folks. Its how banking should be. Thank you to all for your many years of amazing customer service and for remembering my name! Not 10/10, but a 100/10!!!”
“I can’t say enough good things about my Mortgage Advisor, Crickett Choplin, and the whole lending team. We originally got our loan from them in 2011 (when it was Bank of North Carolina) and everything went smoothly then. When I needed to refinance this year I initially worked with all the big box companies you get advertisements from - it was awful - the reps are obviously trained to hurry you up and close and were some of the rudest people I’ve spoken to. Then the nice, local people’s rates were too high. Thank goodness I remembered about Pinnacle and gave them a call. They made you feel welcome from the first call and had great rates! Crickett was always available and patient with my questions. When I spoke to my home insurance agent he said he had just spoken to one of the client coordinators from Pinnacle and went on and on about how friendly and responsive she was. The team also went out of their way on my closing day to make sure all was correct. I’m so grateful to them and highly recommend you give them a call should you need anything mortgage or banking related, as every person I have spoken to has been so positive (assuming there is great work environment there!). Thanks again!”
“The Bank Staff at Piedmont Federal Bank - 1040 S. Park Boulevard is the best bank staff ever! They have gone above and beyond to assist me ...many times. five stars are not enough for them.....they deserve 5PLUS stars!! I am speaking from experience..as I am 84years old and this is the BEST bank staff I have ever worked with!!!!sending THANKS and best wishes to them for the New Year!”
“Arely Reynoza is an outstanding Personal Banker at First Citizens Bank. She's knowledgeable, friendly, and always takes the time to answer my questions. If you're looking for personalized banking services, I highly recommend asking for Arely!”
8:30AM - 5PM
201 S Stratford Rd #200, Winston-Salem
Banks
“Our branch used to be on Reynolda Road in Winston Salem, NC, but has moved to 2095 Peace Haven Road. Regardless, this has always been the bank to go to for friendly service where people remember your name and are eager to help.Highly recommended in every way.”
“By far, The best bank I've ever banked with. I will always be a customer of Pinnacle. They are all extremely friendly and helpful. They always greet you with a smile. Love thus bank!”
“Robert at the Kernersville branch is awesome! He assisted me with many account changes and helped me refinance my auto loan and save approximately two years of interest. He is very knowledgeable on the Truliant products & services that best fit my financial needs. I love being a member-owner at Truliant!”
“Melanie and Lavar always treats me so well as a customer ever since I've been coming here today's Woodforest location for the last 2 years I just wanted to acknowledge their kindness and professionalism here this location I will continue to come here”
“I had a serious case of scam/fraud on my primary account. Malcolm Reid has been invaluable in helping get things resolved. God bless you young man🙏🏾”
“The Winston-Salem branch of Charles Schwab has been extremely helpful to our business. My business partner and I decided to open our company’s SEP IRAs at Charles Schwab because we both have Schwab accounts and have been happy with the performance of Schwab and the ease of doing business with them. When we needed to get more employees who qualified for our SEP IRA added, Jesse at the Winston-Salem branch was instrumental in ensuring that we were able to meet the timeframe that we were under to get them added. He had great follow through, contacted us with updates, etc. I would highly recommend Charles Schwab and Jesse at the Winston-Salem branch.”
“Everything went perfect! Courtney explained everything in details and gave me several options to choose from. Allowing me to pick which would work for me best. Communication was the best I’ve ever had with any bank! Courtney is the best!!”
8:30AM - 5:30PM
2250 Silas Creek Parkway, Winston-Salem
Banks
“Mary Katherine made it super easy for me. She remembered my circumstances from a previous matter which helped expedite things faster. I will highly recommend this branch & her . Thumbs up for me”
“cassie is the sweetest and most caring individual I’ve ever interacted with while going to the bank, I’m so thankful for all she has done to help me out, I also love seeing her when I come through to deposit my money!”
“Arely Reynoza provides excellent personal and commercial banking support. She is also actively involved in a referral group in a leadership capacity, which reflects her strong understanding of the challenges business owners face—because she is one herself. She takes the time to truly understand her clients’ needs and offers practical, well-thought-out solutions that make sense in real-world business situations. I’ve been impressed by her professionalism, responsiveness, and genuine commitment to helping businesses grow. I highly recommend reaching out to Arely for your banking needs.”
8:30AM - 5:30PM
130 Century Pl Boulevard, Kernersville
Banks
“Secu Kernersville branch is awesome. Always helpful and friendly service. A big shout out to Nikki Dahl ...who was patient and helped us tremendously. Last year with an IRS debacle and today renewing some CD's. Thank you Nikki!”
“I had an excellent experience with Lupe Vallejo at First Citizens Bank. From the moment I walked in, she was warm, professional, and genuinely attentive to my needs. Lupe went above and beyond to make sure all my questions were answered thoroughly and that I felt confident in every step of the process. Her knowledge, patience, and kind demeanor made my visit not only smooth but enjoyable. It’s rare to find someone who truly takes pride in delivering outstanding customer service—Lupe is one of those people. Thank you for your dedication and exceptional support!”
9AM - 5PM
3200 Truliant Way, Winston-Salem
Banks
“Great customer service. Did not have an appointment, but they worked with us to get the help we needed. Great interaction with the employees at the Kernersville office. They were very engaging with us throughout our visit.”
9AM - 5PM
893 N Liberty St A, Winston-Salem
Banks
“I have been a customer/member for a long time. I was blown away by the staff at the Liberty Street branch. Cynthia went above and beyond to take care of me and her coworkers exhibited extreme professionalism and knowledge!!”
“This bank has been my bank of choice since it opened in Walnut Cove. All the staff including Danielle have been friendly, helpful and professional in all my dealings with them. I have not seen any of the things others on here are talking about.”
8:30AM - 5:30PM
134 South Stratford Road, Winston-Salem
Banks
“would give 5 stars but this place was kinda hard to find, im not from around there but had to go to Baptist, i ended up turning into what looked like a empty office building at first, They need a sign at the road, the only sign I seen said truist bank. but other wise good service”
9AM - 4PM
205 E Mountain St, Kernersville
Banks
“I would like to leave a review specifically for Mr. John Sadler. I Was out at the ATM and called into the branch to ask if something was wrong with the ATM as I couldn’t deposit cash and the drive-through is closed. Without question he walked out of the branch, took my identification, debit card, and cash, Went inside to deposit it for me, and was back with my receipt in under two minutes. I had a small child in my car with me and didn’t really want to get out and go in and Mr. John was very understanding and I appreciate him.
Bank of America definitely did the right thing making him the face of this branch.”
“The law enforcement/sheriff department along with other representatives have been making every effort to make sure this is as habitual as possible. So far, so good! Good job Mr.Kimborough !! Keep up the good work.”
8:30AM - 5:30PM
4985 University Parkway, Winston-Salem
Banks
“I love this facility it's a great bank plus the personal o my god they take good care for you .so kind they make everything positive posible to work on your needs. So friendly and very professional 👌”
“I’ve had a wonderful experience with First Horizon Walkertown . The staff are always friendly, accommodating, and genuinely happy to help. Every interaction has been pleasant, and they consistently go above and beyond to provide excellent customer service. It’s refreshing to bank somewhere that values its customers and makes every visit feel welcoming. I highly recommend First Horizon Walkertown to anyone looking for a bank with outstanding service and a great team.”