Member service has markedly declined. Never enough drive thru lanes open, and when two or more are "open", there's one or two overworked people running around working 3-4 people's stations. I never see such inefficiency at any of the other Winston-Salem branches. Service is still polite, however.
April 2023
They move slower than molasses going up hill. Take the people in line in the order they please and it's just getting to be dumb. It shouldn't take 30 minutes to deposit some money. Truist literally never takes 1/10th of the time they do.
July 2022
Been a member for 4years.They are wonderful. Helped me with an open loan to rebuild my credit and overdraft protection.
