The Verizon store in Wilmington offers a range of services for mobile devices, 5G home internet, and business needs. Customers can visit physically or schedule appointments online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. The staff is highly praised for their helpfulness, patience, and friendliness. Several reviews highlight exceptional service from employees like Eddie, Caitlyn, Xavier, Jamar, and Josh. They assist with upgrading phones, exchanging devices, and resolving online purchase issues quickly and efficiently. Customers appreciate the staff’s kindness and willingness to go the extra mile, making their experiences smooth and enjoyable. One reviewer mentioned saving money on their bill after staff guidance. Overall, this Verizon store is known for top-notch customer service, helpful staff, and convenient shopping options, making it a reliable place for mobile and internet needs.
Amazing human. Truly they saved this out of towner after losing my phone. It was a kind, friendly and patient crew at the mayfield location. Recommended fo sho!!!
March 2026
Demar at Verizon Mayfaire was phenomenal. Thorough with the explanation. We added a new line to our plan. Would recommend highly
March 2026
Yolanda was amazing with our wifi and phone transfer!!