Discount Tire in Winston-Salem is a well-regarded tire and rim shop known for its wide selection of products and services. Customers appreciate the store's commitment to quality, with many highlighting the exceptional customer service received from staff members like Dawson and Rob. Most reviews commend the store for prompt service, with some customers reporting being in and out within 30 minutes. However, there have been concerns regarding the quality of service. A few customers experienced issues with tire installations, such as cross-threaded lug nuts and broken wheel studs. While these incidents raised concerns about training and quality control, the management has shown responsiveness by offering to cover repair costs and addressing complaints directly. Overall, Discount Tire is recognized for its competitive pricing, including a price match policy, and the added benefit of free air pressure checks. Many long-time customers express satisfaction with the consistency of service over the years and appreciate the proactive approach of the staff. Despite some negative experiences, the majority of reviews reflect a positive impression of the business, making it a trusted option for tire needs in the area.
Fast efficient professional and courteous Great job , well done !
January 2026
I came in the midst of an ice storm. Tires were reserved for me over the phone and I was able to come later in the day to have them installed. I highly recommend. Great service and best price around.
January 2026
What a great experience. Phenomenal team they have there. Their store manager was awesome, they do alignments now. Got me in and out quick for new tires, wiper blades and an alignment. Highly recommend!
