Modern Toyota in Winston-Salem, NC, is recognized for its excellent customer service and high-quality vehicle offerings. The dealership provides a wide selection of new and pre-owned Toyota models, including popular choices like the Camry, RAV4, and Tacoma. Customers consistently praise the service department for its professionalism and transparency. Employees, such as Stephen and Ginger, are noted for their welcoming attitudes and attentiveness, ensuring a comfortable experience with amenities like snacks while customers wait. The team, including sales representatives like George, is dedicated to maintaining customer satisfaction, making the vehicle buying and servicing process smooth and worry-free. While there was a minor issue with an oil change, the staff promptly addressed the concern, demonstrating their commitment to quality service. Overall, Modern Toyota stands out for its friendly atmosphere, expert maintenance, and a strong focus on customer care.
Great service people! Very knowledgeable and explained every step of service with us in a personal way. Rene was fantastic with letting us know what we needed and what we really didn't need at this time. Very professional!
December 2025
Can’t say enough great things about this location! From the moment I called up until we purchased our vehicle last night. Wonderful customer service by Wyatt in sales! Thank you. Highly recommended!
December 2025
Great customer service also very professional when it comes to selling cars’
