U-Haul Moving & Storage of Winston Salem offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. The staff is known for being helpful, friendly, and supportive, providing excellent customer service and quick assistance, even during busy times. Customers appreciate the personalized care, clear communication, and professionalism demonstrated by the team. Many reviews highlight the staff’s willingness to help find storage space, answer questions, and provide discounts when needed. Though initial experiences may vary, customers find that speaking directly with the owner or manager can resolve issues, reflecting the location’s commitment to good customer service. Overall, the business is valued for its helpful staff, availability of equipment, and support during the moving process, making it a reliable choice for both local and long-distance moves.
I could not have had a better experience. Very happy.
July 2026
Had a great experience at this pick up location. We had some issues with the trailer we had reserved and the manager was quick to resolve the issues and have us out on the road in a timely manner. Appreciated her commitment to quality customer service.
June 2026
Staff professional and show give good Customer Service 😊
