The AT&T Store on E Waterloo Rd in Akron offers a range of phones, tablets, smartwatches, and connected devices, along with flexible wireless data plans. Customers appreciate the seamless experience when purchasing new devices, often completed in under 30 minutes. The store provides a prepaid phone plan with no annual contract and no credit check, as well as popular unlimited data plans that include nationwide AT&T 5G service at no extra cost. Customer service is highly praised, with staff members like Krista and Colton receiving specific recognition for their helpfulness and professionalism. They take the time to assist customers in setting up new devices, answering questions, and ensuring everything is functioning correctly before leaving the store. Many reviews highlight the excellent service and support provided, making this location a preferred choice for customers experiencing phone issues. Overall, the AT&T Store in Akron stands out for its commitment to customer satisfaction and knowledgeable staff, making it a reliable option for anyone in need of mobile solutions.
Tristan was so helpful at the Waterloo AT&T. They were real knowledgeable and gave me the best deal that they were able for my new phone. I really appreciate it your honesty and willingness too work with me.
April 2026
He was very knowledgeable and friendly. Also did a good job of multi tasking.
February 2026
A very busy place but the workers that work there was very nice, nice enough to stay content with what they where doing. Thanks for the info but I am still pushing it until it gets here.
