“Really like this pharmacy. They are very helpful and always makes sure I still need prescriptions. They notify me in advance when a prescription is being ordered too!”
“Meant to do this months ago. The party tray they crafted for our family holiday party in January was the first time we’ve used this fine family establishment and they delivered. Enjoyed by all, and the experience with the staff was wonderful. Thank you!”
“The best grocery store experience. The associates are friendly and helpful. You won't get this anywhere else. They Carry a lot of high quality food solutions. The best produce around. The best meat around a steak that's so flavorful. The best atmosphere. Best interactions, Someone is always going to acknowledge you.”
“Any and every Heinen's experience is a joy and delight. Heinens always has the friendliest and helpful staff--hands down! Great selections, immaculate stores”
“I come here to fill my 5-gallon jugs at their water machine. The gas station employees are always pleasant as well. The water machine is located outside the building and is available 24/7. I might also add that it is true reverse osmosis drinking water and tastes great!”
“Best grocery store in the chagrin area by far. Excellent service and hidden gem of pizza and beer/wine by the glass. Surprisingly good location on Friday nights, especially in summer with live music.”
“OMG... I felt like I walked into olive oil heaven!!! There were so many yummy flavored balsamic vinegars! Also, so many oils! This place was amazing, I am hooked! This place is absolutely beautiful! They have caldrons full of each and every vinegar you can taste test. You can also recycle your bottles for a dollar off your next bottle! They also have a QR code to enter a drawing using your receipt! Wins all around.? Vivian was so wonderful! She listened to my likes and dislikes and she steered me to so many awesome flavors. Also, she shared a few ways to use them I would have never thought of. (Adding to sparkling water!!!) She also gave me nice little cards that explained each vinegar and some with recipes as well. (See pic) ??? See you next time Vivian.”
“Some great items in here. Found a seasonal Califia Cold Brew marked down to $.99 as well as Chobani Oatmilk at $1.99. Would have paid so much more for it elsewhere! Worth it!”
“Great place to stop and pick up things that you need and great for filling prescriptions too. The staff are friendly and helpful. Only downside is they have one handicap store motorized cart. Other then that it's a great place. I definitely recommend you give them a try if you haven't. Lots of things tou can purchase here.”
“Lovely market I visited while in Solon for business. Great selection of wines and foods. The hot counter is great; stuffed myself silly for $20 (healthy and delicious). Deli counter service was quick and nice. Clean and easy to navigate.”
“I would come to this DG when the one in Mantua was out of products or when a friend that lives around the corner (that doesn't drive) needs stuff from the store.”
“I've actually only met good and friendly folks at DG stores but I like this particular store b/c they've helped me a few times with a Black Friday sale on Thanksgiving day, which I'm sure is a stressful day for them as-is. I don't like shopping in public much these days, especially anything Black Friday, but DG stores are the only ones to offer a particular sale so, to deal with friendly/helpful folks makes it fast and easy for someone like myself to take advantage of the sale that unfortunately happens once a year. And it's been multiple different people there each of the times I've gone in for the sale over the years.”
“We've been going to our DG for 5 years, and it has always been the cleanest, most organized DG ive ever been to. Bob is a great manager, and the ladies are always so helpful and friendly. This is the cleanest, most organized Dollar General in the area. I'm never tripping on stock like the other ones. We appreciate you!”
“I’ve been shopping at DDM for about as long as they have been in the Chagrin Falls area. I am totally satisfied with every aspect of the business and pleased to know that it is employee owned. You must know that every employee there has always been pleasant, helpful, and respectful to my wife and me who are in our 80s. We are always happy to see the people at the checkout counter, especially Mary. She is always cheerful and we consider her a friend. Even the very young employees have a smile and go out of their way to help us find the sometimes elusive items! The shelves are always well stocked with products from A to Z, and I’m often amazed to find something I never expected to see there. That makes browsing fun, and I often purchase something unique over and above my shopping list items. I have never found parking a problem and never had an issue with runaway carts; they have their own parking spots. Finally, be a thoughtful customer: some employees you are talking with have been there for many hours before you arrived and might have sore feet or a pain in the neck—don’t be the pain in the neck! Say hi to the managers next time you visit, they are really nice people! Cheers!”
“Lisa Parker (the store manager) was extremely patient and kind helping me try to reset my account. We couldn’t get the reset password email. She helped me check out as a guest. I was very impressed with how the store was clean and stocked. Great store. Keep it up Lisa.”
“I was able to get the 2 things I needed, and the cashier was friendly. The only issue I had was that they were stocking and I didn't enjoy carts and boxes all over. Tomorrow could have been a full-stocked 5 star.”
“I shop several Giant Eagles. I like this one. It's roomy, not cluttered. The pharmacy is in the far left corner. The customer service counter has lots of activity. I use the dry cleaners. I shopped around, and it has good prices with a two day turn around. It has a monthly discount that I watch for. I use the drop off bag given to me, and drop the bag in the cubby hole. Easy and convenient.”
“I am not sure how or when I came across their jerky BUT wow am I glad that I did, this place is awesome service and product. I have been calling or texting an order in and they simply just mail me the jerky! it's an awesome system. thank you for always getting me takin care of.”
“Maggie in the meat department is great! I had a bunch of questions for her regarding kabobs we’re making tonight, and she recommended a beef cut, quantity, and then cut everything to order. Couldn’t have been any better. Thanks again Maggie!!”
“i love this DG, all the employees are very unique and stylish, and i appreciate that in an establishment considering i like to be that way! i can tell this place appreciates self expression and outgoing employees!”
“Pharmacist FRANK was EXCELLENT when I called here to ask questions about a female product. He was easy to talk with, very resourceful and helpful. Thank you for taking time out of your busy day to relieve my concerns! Giant Eagle is the ONLY place I fill my prescriptions!”
“Giant Eagle at Tanglewood (Chagrin Falls, OH) has amazing an amazing employee who provided customer service like I've never seen. I stopped at this location as I just arrived in town and wanted to order a vegetable tray for my grandson's birthday. Teresa was in the produce section and I asked her about ordering a tray. She took me to the deli counter to speak to the person who makes the trays. Unfortunately that person was getting ready to leave for the day and wouldn't be able to have it done until later the next day - too late for the party. Teresa told me that she would make the tray for me. Together, we picked out the veges I wanted for the tray and she walked over to the cashier so I could pay for them. Teresa took them to the back and had the tray ready within 30 mins. I am so happy that I found Teresa and cannot say enough about this level of customer service! This Giant Eagle is lucky to have her as an ambassador for their store! Thank you Teresa - you made me look good :) I wanted to complete the proper survey but my receipt didn't have a code.”
“This is my go-to for all those things that drag us back to a big box or grocery store, no matter how many lists we make. What I need is always in stock & no more second trips or wasted time going back to other places! Just started using their app. Saved over $7.00 just between dog food, detergent, & a few other necessities. Awesome! If they boosted standard internet signals inside their stores, bet they would get even more sales from all those digital deals. Lost a star for poor internet access inside, which is required to use the blasted app!”
“The Bakery Team is Awesome!!!!! My son Graduation Cake got messed up while transportation and preformed cake surgery and fixed it. THANKS SO MUCH!!!!”
“I was having a DAY and came to peruse the close-out aisles and just walk around and when I was checking out I had an interaction with, I’m assuming some sort of front end supervisor/manager on duty, and he was just LOVELY. I mean he packed my things carefully, made me smile and laugh, and I swear just turned my day around; AND it seemed like he cared about his staff. What a treat to make a quick random trip into a nice little experience! Thank you Marc’s - Aurora!”
“Last night, June 1st 2020, I headed to Walmart to return a Redbox after the redbox machine at CVS was down. I didn't realize the time and they were already closed, locking up the doors. The male employee kindly said we're closed and I then I showed him the Redbox return in my hand. He came to the door, let me in, and let me return my Redbox. This act of kindness made my day. I want to thank him and the other female employee for letting me in, when they didn't have to. Thank you so much kind employees of Walmart!”
“Typical Walmart super store, this one is exceptionally clean, organized and well stocked! Employees are always welcoming and helpful! Shout out to Jake in produce, truly an asset to Walmart corporation! Another shout out to Shari, so friendly and helpful! #SatisfiedCustomer”
“Wal Mart auto service at this location is efficient, affordable and convenient. Wise words: Do NOT be that 'guy' just because you're in a bind and you take it out on service. A thought... These guys work hard in a tough business where it almost seems acceptable to be that 'guy!' Stop! Great prices and great services if you have a great attitude. Respectfully and always...”
The Cincinnati-based supermarket giant will open about 110 new stores in fast-growing markets by 2029 and introduce three updated store formats, executives told investors Oct. 20 at the company’s Investor Update in New York. Kroger already runs about 2,700 stores in 35 states. The formats come in three sizes, a bit like small, medium and large, matched to each market. Mary Ellen Adcock, Kroger’s executive vice president and chief merchant and marketing officer, walked through the lineup.
Walmart shoppers want a head start on the holidays, and money explains a lot of it. Some 44% of respondents call affording the holidays their top stressor, and 61% say holiday costs shape their shopping mood. Asked what would make the season easier, 70% picked lower prices and 57% picked more deals and promotions. Convenience ranks lower: 30% want one-stop shopping across categories, and 20% want faster delivery.
Walmart wants your groceries at the door before the ice cream softens. On May 29, the retailer said its 30-minute-or-less delivery had reached 33 U.S. markets, adding a wave of new cities across the Northeast. Shoppers in those areas can order from more than 100,000 items, everything from fresh produce and baby formula to pet food, electronics, cold medicine, and prescriptions. Behind the scenes, the service leans on Walmart's store network and an algorithm that factors in order size, available drivers, and distance from the store.
Trader Joe's keeps adding stores, and shoppers keep showing up. The California grocer has marked nine more locations as "opening soon," pushing its expansion into new corners of the country. The grocer also took first place in the American Customer Satisfaction Index's 2026 supermarket rankings. It has held a spot near the top of that list for years.
Target is rolling out its most ambitious store overhaul in more than ten years, with plans to remodel over 130 locations and open 30 new stores across the country this year. The retailer is also putting money into supply chain technology upgrades to keep pace with how shoppers buy today.
