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“I've been using this store for over a year and won't go anywhere else. I have used them for many services from printing emails to my daughter's wedding photos to having memorial bands printed.
The staff at the Fairview park UPS store have gone out of their way to make all my experiences easy and a very happy customer. Truly grateful.”
“I had a great experience picking up.
Cortney was very pleasant and helpful. It was a nice treat to deal with a customer service representative who actually likes their job.
Regards , R.G.Armbruster”
“Had a truck rejected at GM due to trailer was too old. Send my driver to ADC & have the best experience in cross docking. Very fast with reasonable rate. Thank you for the service!”
“This is a shout out the the remarkable professional service I recieved from Jake at the Rocky River Ups store. He is beyond a asset to the bissness! Thank you Jake for making one of the stressful days become perfect!”
“My neighborhood UPS store is the absolute best. They are always so friendly no matter what day or time I come in. Whether it’s to drop off a quick return or to send a package internationally. They are always willing to help!”
“Zach was amazing! He quickly figured out the issue with my package and clearly explained everything about the Amazon returns. He completely turned my experience around—thank you! I’ll definitely keep using this location.”
“Wonderful and kind delivery team. They delivered the large boxes inside our garage so we didn’t have to finagle them later which was very helpful. Appreciated the updates on when it would be delivered and the careful nature knowing two of the boxes contained glass panels.”
“This UPS store did a great job packaging and shipping a framed piece of art for me. Everything arrived intact, and FAST! Drop off was quick and friendly. I really appreciate the great job they did!”
“Trusted supplier - we ordered packaging for our product but had quality issues; M-line replaced the entire shipment, exceeding my expectations. things happened , and I hope that many businesses will provide such good and fair service -”
“I have been using this UPS location now for over 10 years. They deal with an incredibly high volume of packages, many of them Amazon returns, as most of my visits are!
The staff is well-trained, friendly and very efficient. I feel they do a tremendous job. fir what is likely low pay, and often in a very busy environment. They ROCK!!
What can slow them down is if customers come in with unprepared Amazon returns and are fumbling through bags trying to figure out which product goes with which return. The staff stays patient and kind, but unfortunately, it is an inconvenience to the other customers in line, so everyone, please organize your returns BEFORE you come in!
Also keep in mind parking can be tricky sometimes at this location. There are 6-8 spots out front that are specifically indicated as parking for 30 mins or less, so one can almost ALWAYS find a spot there. If you have a truly heavy box and need to pull up to the curb, please have the courtesy to your fellow customers to drop off the box, put it inside the store quickly, then PARK your car and return to the store. Please do NOT leave your car out front in the fire lane for safety reasons. You can take the extra 5 minutes out of your day for that common courtesy.
PS - I've also used this location because I had to fax something (I was shocked people still do that!) and they were great with that process & affordable.”
“This place is very good if every receiver is like this truck should be very easy job. My appointment was 8am nock my door about 5:50am and I was out about 6:20am I like that overnight parking too I didn’t see restrooms plus I didn’t even look”
“These dear dear guys are the very BEST ! SUPER : we have been going through them for decades shipping to our beloved Ukraine …! Love and miss you Roman and Marco … my only regret is I no longer live in the area ….!”
“I recently used Staples for printing postcard Christmas. Greetings. I used the one on 117th and Berea road in Cleveland. I have had a number of jobs done at this location over the past 10 to 15 years. This printing department has never been a disappointment. I've had multiple jobs completed including an 8 and 1/2 by 11 book I produced that was spiral bound with lots of photographs and documents from my parents. Time in the military. Approximately 40 books were completed to be distributed to my family members as keepsakes. Lifelong treasures for sure! The staff at this location is always helpful and efficient. I have never been disappointed with the print quality or the service I received. Staples will continue to be my go-to for printing needs”
“The team at this store was tremendously helpful to me & the company that I work for. Highly recommended. They were quick, professional & friendly when assisting me with my shipping dilema!”
“excellent customer service across the board! from shipping to packing, the UPS Store associates have been very helpful in facilitating and executing any shipping or printing demands!”
12AM - 11:55PM
11706 Clifton Blvd, Lakewood
Shipping Centers
“I stopped by a few weeks ago to pick up some speakers that were to be delivered to my house....based on other experiences with other companies I expected problems.....everyone was very nice, from the person who answered the phone and set up the pick up to the guy who brought it out and was nice enough to help us load the car. I was pretty impressed with everyone I dealt with.”
“I usually use Office Max across the street for printing but time after time it is just a struggle to get what I need. On my last visit the printing desk was closed (understaffed), and 2 of the 3 self-serve printers were out of order. They suggested FedEx.
I found the manager at the Rocky River FedEx to be an absolute ray of sunshine; extremely friendly, professional, and knowledgeable and got me squared away and out the door in minutes. I was stunned at how quickly my printing was done and with zero aggravation. Very happy I ended up there!”
“This store has helpful and friendly staff and is a quick in and out. The shipping supplies aren’t as cheap as what you can find on Amazon but if you are out of supplies, the prices are fair enough to grab something to get by.
The carts close to the door are a nice touch on days where I have too much to carry at at once. The carts save multiple trips when Ohio winters are doing the Ohio winter thing.”
“Heather is the BEST!!!! She went over and above!!! Being on older women I'm not good with a cell phone. When I explained this she didn't hesitate to help. I would have given a 10 star, if I could. I had gone to the Brunswick ohio location they were rude and wouldn't help me at all.”
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“When I first got there, there was a sign on the door that there would be back in about twenty minutes.From when I arrived. They did get back, and by then there were about eight or nine people in line.Waiting to get in. Lucky for me, I was just doing a drop off that we're all ready for sending.And I did not need a receipt, so i just needed to go up to the counter and drop my stuff off.”