Open 24 hours
441 W Bagley Rd, Berea“Candace was awesome! Every time i come here it’s quick and painless, but i will probably continue to procrastinate shipping my future packages nonetheless because i’m lazy lol”
“Roman and Marco have helped us send so many boxes to Ukraine the last few years. They are always so helpful to make sure the packages are done correctly. They have become our friends, they have done a lot to help us reach the soldiers of Ukraine. Rest assured, they will help you too.”
“As a small business owner in Rocky River, I am at the River UPS store 3-4 times a week, sometimes dropping off 8-10 packages. Jake and the staff are always welcoming, fast and efficient.I recently was trying to get an idea as to how to ship an oversized package from Florida. Jake took his time and came up with a number of options for me. Of course, his store was not going to make anything off of it.That's called customer service!Thanks Guys!”
“Worked with ADC warehouse for additional storage space for over a year. They always went the extra mile to help locate inventory when we needed to pull stock back to our main warehouse. Provided transportation support when it was needed to move stock both to their facility and back. Adam was great to work with and provided awesome support. Space was clean and organized. You won't go wrong using ADC Warehouse !”
8:30AM - 7PM
377B Lear Rd, Avon Lake“I frequent this UPS store several times per week for the past 5 years using all of their services. I give them a 5 star rating for their efficiency, courtesy and and overall customer service. Thank you for all that you do!”
“I want to start by acknowledgingM- Line Packaging Solution is a fair and beyond respectable company to work for. The family atmosphere business can handle any to all necessary requirements for packaging for all sorts of businesses. The staff is respectful and professional, benefits are not the best but undoubtedly will become better as the organization grows. The only take away from the company is an individual who’s in a somewhat load planning leadership capacity that just eats french fries and needs to appear to be the smartest guys in any situation . This individual has been the sole cause of others prior to me leaving. Beyond him if the opportunity presents itself working for and with this company take it. The experience has been a tremendous honor and I take valuable lessons both for life and the future workplace with me.”
“We frequent this UPS location often as the staff is friendly and no hassle. Have tried other locations in the area and always regret that choice and come back to the one NR as it never disappoints! 5 stars all around here! Keep up the good work!”
“This place is very good if every receiver is like this truck should be very easy job. My appointment was 8am nock my door about 5:50am and I was out about 6:20am I like that overnight parking too I didn’t see restrooms plus I didn’t even look”
“I had a couple unhelpful experiences at this Staples & recently had to go back for a work print job. They totally redeemed this location for me. The customer service was out of this world! The staff they have right now are all super helpful, easy to work with, full of patience and sincerely want to help the customer get exactly what they need. A big thanks to the assistant manager as well. She took her time with me even though she was doing the jobs of 4 different staff, as they were short staffed that day. Thank you for being so delightful!”
“A few of the reviews say the employees here are rude. I’ve never had a problem and I’m always in and out within a couple minutes. As soon as you walk in the door the staff comes out from the back of the store to assist.”
“I stopped by a few weeks ago to pick up some speakers that were to be delivered to my house....based on other experiences with other companies I expected problems.....everyone was very nice, from the person who answered the phone and set up the pick up to the guy who brought it out and was nice enough to help us load the car. I was pretty impressed with everyone I dealt with.”
“After multiple failed attempts of trying to get a parcel sent via USPS overseas to a family member in the military, I came to DHL where I was helped by April and she was very helpful, and enriching. I got there around closing and she even stayed until after closing to ensure my package was properly delivered. Thank you April for contributing to this 5 star experience!”
“John, Erin, and the entire team are great to work with. Kind, courteous, and very knowledgeable. I use their services for my local business, and they have been great!”
“Want to shout out Teaira (spelling may be incorrect) for their PHENOMENAL customer service. They brought such joy and delight to our interactions.As a small business owner, it really makes me love Fedex and all the years I've been a customer.Please recognize this employee for their above and beyond service!”
“I had one of the best customer experience's recently at this FexEx location. I wish I had the guys name who helped me, but he was so thoughtful and nice and above all eager to help. He exemplified what customer service is supposed to look like. All of the employees seemed to be so kind and thoughtful. After my project was done printing I was cutting items out and overheard another employee talking to another customer and he was so kind to this customer and so helpful. I've printed here before and I've never had a bad experience but this time just seemed to be joyful. Who would have thought you could be joyful in a FedEx? It felt like such a kind environment, even with how the employees spoke to each other. Thank you for helping me with my printing needs but more so making me feel more joyful leaving FedEx performing what was a mundane task!”
8:30AM - 6:30PM
4597 Great Northern Blvd, North Olmsted“Always outstanding service. I am most often taken care of by John, an older gentleman. He knows exactly what he is doing, friendly, and professional. I always try to have him take care of me when I am at this UPS location. It's so nice to have someone that knows their job and is courteous and professional. Thank you John. I was in there again today and couldn't ask for better service.”
8:30AM - 7PM
13500 Pearl Rd #139, Strongsville“I’ve always had a good experience at this store. Yes the line can be a few people deep but that is just the way things are at convenient locations at popular times. I certainly don’t see anyone wasting time behind the counter, and two people at the counter seem to be the norm.”
“Beverly was warm and made me feel welcome. She made a good impression as well when she concerned herself with the quality of my shipping envelope. The location threw me off a little and until I parked, I did not see the customer parking. I will make this my shipping location for work.”
“So grateful to the kindness and swift service of the amazing employee Chandra. She was so amazingly helpful and kind to my little one. This will be the only ups I’ll go to because of her amazing customer service!”
12AM - 11:55PM
11706 Clifton Blvd, Lakewood“These Men and ladies give amazing service . I needed some documents copied ,then scanned onto a USB drive. Alaska used high quality heavy paper for the documents and put the scanned files in the right folders on my usb drive. I will now use this location for all of my documents.”
“Arrived on time, friendly and spent extra time on the installation to deal with a manufacturer issue. Never complained even tho I’m sure it set him back on his delivery schedule for the day.”
8:30AM - 7PM
4758 Ridge Rd, Brooklyn“We walked on 2-1-2024, and there were several people coming in with us not including the ones already in the store. The young man behind the counter was so calm, friendly and patient with everyone. While he was copying, faxing, giving Amazon Kiosk instructions, taking in returns, doing math in his head and training a new employee, two guys (assuming owner or management) stood behind the counter yapping with one another. It wasn’t until I asked the young man his name so I that I may write a nice review that the two guys paid any attention! The one guy was quick to give me instructions on how to leave a review on Google! (Take care of your own business, Google has got theirs covered!) Really? You can hear that, but not your employee taking care of 6 people simultaneously. Well the young man, David Gyenga deserves 5 stars! He is a true asset to this business and with his demeanor will be a success anywhere! Owner, manager or whoever you guys were … well, you get 2…if even! I read the other reviews stating rude employees. I’m retired now, but in my life experiences, having owned my own business and having worked in management for others, multiple rude employees at any one business usually stem from poor management.TIPS FOR CUSTOMERS:I have never had an issue with any of the employees at this location. They were always kind to me. Be kind to them, not only are they dealing with rude customers but their owner/ manager may be a jerk too. (We’ve all been there) Always get an Amazon receipt. That’s not a UPS issue but an Amazon one and can usually be corrected through the chat on the app.TIP TO MANAGEMENT/ OWNER: Your employees will show more respect for your business if you do. Geez, help out, maybe train new people so there’s consistency. It will also cut down on employee turnover.IT IS YOUR BUSINESS DUMBA$$! Business owners work too! You haven’t even cracked 3.5 stars! If your business goes down the toilet there be no one blame but yourself!”
“Terry and Julio hooked me up with a last-minute large-size print job. They figured out complicated sizing and had the poster ready for me the next morning. Thanks!”
“Everyone at this location on w117 is nice from the moment you walk in as you walk in ..Manager and Taylor( Print manager )was extremely polite and very knowledgeable answered all my printing questions and made it very enjoyable experience 5 stars my pup and I want to say thank you for the enjoyable experience here will be coming back”
“Ark is the best. We use them for trade-show logistics and for larger customer orders both here in the states and internationally. We've worked enough shipping companies to know the difference and see the value in the good ones. Ark makes problems go away and is always happy to help us along the way.”
“Rushed here after work on a Tuesday and the gentleman at the desk was immensely helpful and polite. The whole process was smooth and quick and I greatly appreciated it!”