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“Daniel and Brandon did an excellent job helping me find a new phone and answering every question that I had politely and thoroughly. Those guys deserve credit they're great at what they do”
“The North Royalton Verizon store is the best store in town. It's way better than the Verizon corporate stores that are in Parma and Strongsville that I visited but had to wait long waiting times just to see a rep and then had bad service. Both those stores just wanted to sell something to you and get you out of the store. Damien at the North Royalton store was excellent. He took the time to find out what my needs were and then directed me to the phones that would best meet my needs. He also was very knowledgeable with the products Verizon has to offer. I also received the best deal on a new phone then any other store around. That's why I bought my phone at this store. I will highly recommend the North Royalton Verizon store to my family and friends when they are in a need for a new phone. Thank you Damien for the excellent service that you provided me when I was at your store.”
“Best phone purchase experience. K the owner knows his stuff. 10 out of 10 service. Always has great deals just purchased 3 phones from him for me and my sister and fiance.”
“I love this metro pcs especially frank he was very nice to me and my four year old son the place is clean and spacious he got me in and out so quick and he was so patient with all my questions and showing me how everything works thank you so much”
“Our family has had several upgrades, plan changes, number migrations, broken phones and trade ins, in the past 2 months -- Ruthann (& the whole staff) have been GREAT!! Made everything SO easy!!!!”
“Rodney and Jordan were extremely helpful. It had been a while since I had purchased a new phone, and they were very helpful during every aspect. I would recommend this location and both of these associates.”
“Super fast service!!! Jacob and Tyler totally hooked me up fast and dished all the deets I needed to get my new phone! Fastest service I’ve ever had at a Verizon.”
“I had a wonderful experience with both Toya and Tyler. When I first entered the store Toya approached with promptness, courtesy and professionalism. She initiated my transaction and then Tyler took over. The transition was smooth and not disruptive at all. Tyler was patient and professional. He walked me through all the promotions and options available and patiently helped me process all of the information. I enjoyed his customers service.”
“Verizon's customer service has greatly improved over the last couple years. Instead of avoiding the stores, I know I can go there and get excellent customer service, intelligent answers and no lies.I usually use the Garfield heights store and this time around, Jay was the rep that handled all of my needs today with Efficiency and with Courtesy.”
“The owner is a very hard working guy. He’s always there I walk in. He helped replace my camera and had excellent customer service. He gave me a big discount bc it took longer than he thought it should have. I’d recommend everyone I know Togo there for phone repair.”
“Michael is a great store staff. I appreciate his effective listening and problem-solving skills. My WiFi device has connection problems, and Michael understood my needs, responding with clear explanations and extended assistance. I am grateful that I met this excellent AT&T employee.”
“Rachel was super helpful. She was always patient even when we had an issue that lasted two days! We are very thankful for her assistance with getting our new phones!”
“Went to Best Buy before going to this ATT store. The associates were clueless about cell phone services. The ATT store provided fast and knowledgeable service. Jeremy knows his stuff!”
“Great place to go to especially as a new customer they treat you very nice and you get some fantastic deals so my advice to you is to go check them out MANNY AND PABLO... the service is FANTASTIC!”
“Jordan was terrific when I was in desperate need of getting a new Iphone ASAP when my Iphone unexpectedly broke and quit working. Jordans professionalism and customer service was a 10/10 and would highly recommend Jordan for future help at Verizon!”
“I thought real customer service was dead. Until my phone died and I went in for service. Let me say , I was completely, happily shocked that I have received the absolute BEST customer service that I've had in years from Miss Kelsie D (Boost's newest employee) . She was not only friendly, but outgoing, service with a smile, and happy to assist with whatever the customer needs. I originally bought a new phone on Saturday from her , had difficulties with the service ,, went in the next day ,showed her the problem and she fixed it up quick ! She even threw in a few amenities to resolve the situation. BEST CUSTOMER SERVICE TECH EVER . and that's saying a lot coming from this cranky old broad!”
“This AT&T MVNO (mobile virtual network operator) provides low cost phone service, albeit with non-flagship phones (although you can bring your own unlocked GSM phones if you wish). This location had a helpful agent that ported the number and also provided a free Samsung Galaxy J Star for switching. They also will subtract 5.00 off the bill if you autopay it.”
“Burnell was awesome. Extremely knowledgeable and helpful. He was able to solve all of my problems and answer all of my questions. Highly recommend working with him.”
“Chris is a great sales rep. Knowledgeable and very responsive. He helped me set up my new Fiber account without any issues and also ordered a WiFi extender for me.”
“Connor at the brookpark location did an excellent job helping me install and get my new Samsung s24 ultra started definitely recommend his service to any incoming customer AT&t rocks!”
“Dominic was fantastic. Promote him. Give him a raise. Do all the things you should do for a phenomenal employee. You've got yourself a good one. He was patient, quick but thorough, extremely knowledgeable, helpful and even though there were people waiting I didn't feel like he was rushing me but also he was cognizant that there were others that needed help too.”
“The lady was very personable. Found what I needed. (A type C to type C) which is surprisingly hard to find in decent quality. Didn't catch her name but I would say they do a good job.”
“I took my mom to this Cricket location to get a new phone. As soon as we entered the building we were greeted by a very kind young lady name Leah. Leah helped my mom choose a phone and accessories to protect her new phone. While we were waiting to get everything changed over another really nice young lady name Allison helped my mom choose a Bluetooth speaker. Allison went over the features of the speaker and even demonstrated the volume for her. Once we were all done Leah informed my mom that if she needed any help setting up her phone that she can always come in and they would be happy to help her with the setup. These two ladies were very friendly and pleasant and made the change over quick and simple.”
“Jason made my experience great by giving me patience and being very helpful. Had issues that he could have pawned off on somebody else but he took it upon himself to fix it. Deserves a raise! Thank you Jason for making a stressful day have relief.”
“The store associate named Shay was very polite helpful and she knew what she was doing so we weren't there for a very long time which is good she answered all our questions and like I said before she was very helpful”
“I have dealt with these gentlemen since 2014, and they never disappoint. Always beyond respectful and fair, they treat you like FAMILY. A rarity in these days, especially for this neighborhood.HIGHLY RECOMMENDED”
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“This is the second time I've dealt with Daniel, and both times were very nice, efficient, and resolved my issue. Was patient with me and willing to help. Very happy with my experience here.”