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“As at the store Macedonia, Ohio and it was a bit complicated to get everything done, but he was patient and worked hard to make everything work. Definitely would recommend”
“Great customer ? service ? outstanding Abe your my dog is ill always come back to u my G never seen better than him ? ? in the city of Cleveland u will always be 5 stars ?”
“Always great service at Ohio Drone Repair. I bought my newest drone there and also some accessories including extra batteries and strobe lights. Everyone is very friendly and helpful. Great to see how the business continues to grow!”
“I haven’t had a disappointing time going in here. I see a lot of familiar faces from East Cleveland grocery store Konnis. I just pray we don’t have the same quality they had in that store. I have met some new workers who go out there way to make you smile. They even donated last year with us feeding the homeless. I thank you guys for that. Continue being great for our community we need people who care around the whole circle.”
“Best phone purchase experience. K the owner knows his stuff. 10 out of 10 service. Always has great deals just purchased 3 phones from him for me and my sister and fiance.”
“On May 3rd My phone was stolen and I went to this store in a panic. The guy working there (I didn't get his name) was absolutely compassionate and helped me quickly and professionally. He went above and beyond for me, which I really appreciate.
Thank you!!”
“I have been a customer of Eagle Rental for years. The professionalism of Joseph and the entire team was excellent!
All were knowledgeable about the purchase and installation of this washer. I hope the next time I purchase something from Eagle
I get this crew.
Thank You”
“I’ve experienced beyond great service with Juan and manny today with my new purchase thank you Juan and manny for great kindness!! I will always recommend them!!”
“Outstanding customer service!! Kuldip is the Best, he helped me when I Really needed it got me in and out in no time !! Best deal possible they listen to your needs and solve your problems!! Don’t go anywhere else for your phone needs Kuldip has you covered 1000%of the time !! Thank you again Brother you are a life saver!!”
“Amazing service! had trouble removing a line with customer service on the phone and the employee, Lexi, did an outstanding job at helping us handle this situation! This is my go-to metro from now on.”
“Janai was so patient, helpful and knowledgeable. Being technology ignorant, I was dreading getting a new phone. But she made it seamless and pain free. Great customer service!”
10AM - 7PM
5500 Pearl Rd, Parma
Electronics
“Lexi is great with every customer I have ever seen her assist! She has great customer service, great communication skills, and a very great work ethic. She always has a smile on her face. She seems happy to just help customers. She makes sure to customers get the best deal. She’s not like other workers at the other metro stores. This Metro by T-Mobile store is the best in town. And Lexi makes going inside the store a breeze!”
“While returning an item today, I experienced great customer service, patience and a peaceful atmosphere. I really appreciate the customer service. Thank you ?”
“Very nice and welcoming staff. When I mentioned I found a better deal at Walmart, they even tried to price match it. Way better than GameStop, who won’t price match or give any deals on games that are 4–5 years old. Great customer service and a much better experience overall!”
“I got my daughter a phone and got me a new phone a week later and a free tablet Sam had the up to date phones I was looking for and put me on the best plan. Go check him out. Great service”
“They told me what they would do, how long it would take, and a cost estimate over the phone. They did what they said they would do, within the time frame specified, and within the cost estimate provided. I couldn't have asked for more.”
8:30AM - 5PM
14250 Industrial Ave S # 102, Cleveland
Electronics
“Professional and efficient. The rare occasion they didn't have the radio part I needed in stock, they were able to get it in quick. The cute little beige dog is a sweetheart.”
“I recently purchased a DJI rs2 from their ebay page. The condition was as described, and I saved $200 opposed to buying a new unit. Shipping took a day and arrived over the weekend. They are worth checking out if you are looking for good deals.”
“I have bought several thing thru Arrons in maple hts online mostly only gone in once or twice very nice to deal with the few times I knew was going to be late as long as you call and talk to them great to deal with”
9AM - 7PM
7779 Day Dr, Parma
Electronics
“Christie is the best. She is very knowledgeable about the phones. Very professional and can take a joke. Very personable and a joy to work. We will highly recommend your store to our family and friends.”
“Keith is AWESOME! He helped me undo another shops terrible work and worked to get my new setup EXACTLY how I wanted it. Looks great, sounds great, and functions as it should.
Will absolutely use these guys again!!”
“Everytime, I need a great and reliable phone. I come to this Metro because they show you love. Thanks for my 3 lines for only 123.00$ a month, they also offer programs that can get you a much lower bill a month.”
“I just stopped by the office to sort out a billing issue, and I was helped by a wonderful woman named Roxana J.
She assisted me with great kindness and patience, despite my limited English, and she managed to resolve my issue.
Please don’t hesitate to promote her if the opportunity arises, as she knows exactly how to handle customers.
I would have given her 10 stars if I could, just for her.
Thank you again, Roxana J, for your hospitality.
GEA.”
“Burnell provided my dad and myself with a stellar experience overall. His customer service was nonpareil during our transition from our previous provider to Cricket.
Burnell was not only knowledgeable about all in-store products, but provided in-depth info on Cricket (i.e. referral program, insurance, billing, etc). The store was extremely clean and well maintained and stocked. I would definitely recommend this store to any existing or potential Cricket customer.”
10AM - 8PM
470 E Aurora Rd, Macedonia
Electronics
“I bought a phone on Saturday and changed carriers from AT&T to Verizon. I was having issues with receiving text messages and emails. I called Verizon and they said the set up was incomplete and they needed the AT&T transfer PIN. I went to the AT&T store, and was on hold and on the phone with AT&T for over 40 minutes. Finally, they said they couldn't help me. UGH! SO.... I went to Best Buy, where I bought the phone, and was really angry by that time. Michael was awesome. He calmed me down from actually wanting to be THAT woman, and he was so patient. He called both Verizon and AT&T, and between all 3 of them, my phone is up and running again. I really appreciated Michael's kindness and calm attitude. He's definitely an asset to this location. Thank you.”
10AM - 7PM
5130 Pearl Rd Ste 19, Cleveland
Electronics
“This cricket store on pearl rd is the best! My grandfather went to the store in maple hts Ohio and a lady sold my grandfather a 600 dollar phone, change his iCloud password to what she wanted and my grandfather got locked out his phone! So I came to the cricket store on pearl rd and the nice lady Larene helped us out! She was very understanding and she is in the process of helping us fix another store mistake! Go see Larene! She is the best on Parma and pearl”
“I was shocked this store is officially closed and curious where he at I saw the signs and everything is gone and im curious what happen if you have another location please let me know yall were reasonable with my phone transfer and everything!”
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“Promptness in responses, efficient problem-solving skills, ease of communication, and friendliness are just a few things that truly describe the outstanding service I received from Total Voice Technologies. I had previously explored several vendors for my Dragon Medical needs, and this team has been the best by far. Thank you so much Mike for all your help!”