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“Best experience I’ve had at a Verizon store. Damien was patient and concise with what I was looking to do with my iPhone upgrade. I told him that I didn’t need all the bells and whistles because I’m not the most tech passionate persons and he didn’t try to upsell me on anything. I’d recommend seeing Damien to anyone with Verizon questions!”
“Service was amazing. I needed a cheap phone for my son I walked in. He did everything he could to help me out had me in and out of the store in under 10 minutes they were amazing. I highly recommend them don’t pass this place up. These are good guys to do business with.”
10AM - 6PM
6573 Pearl Rd B, Parma Heights
Mobile Phones
“The employees at the store are very nice and helpful. We went in to get an iPhone screen fixed and it came out less than 20 minutes later looking like a brand new phone! I’ve gone multiple times now and will definitely be returning should I need something repaired.”
“I have been the MailMan for this establishment for a long time now. Always extremely friendly, professional and outgoing. I always recommend to anyone around the area for honesty, fair prices, and quality work!!! I Will be taking my phone, a Samsung S21 ultra for a screen replacement soon and provide an update after services have been rendered.”
“Devonte was great! He was patient and explained everything with great detail. Amazing personality! Will be visiting here and doing business here in the foreseeable future.”
“I never post reviews but my experience
at this store was exceptional. Kal was so helpful when I bought my phone and he spent a lot of time getting it set up and making sure that everything transferred correctly. If you ever are in the market for a new phone or plan you absolutely must come to his store. Thank you so very much, Kal!!!!”
“Expo wireless literally made my day, I’m so happy. Benny was very excellent great customer service and was very knowledgeable. They fixed the front and back screen of my phone within 2-3 hours. Other locations told me 2-3 days. Thank you for every PLEASE COME SEE THESE GUYS THEY’RE THE BEST ?”
“Great customer service I don't know what that guy talking about he is a legend and I being his customer for 2 years I be coming from Dayton to Cleveland too dealing with this guy thanks. Abe u are the in the state of Ohio all love to u”
10AM - 6PM
17270 Royalton Rd, Strongsville
Mobile Phones
“I had a wonderful experience at CRP, the staff were lovely. It took no time to fix my phone and it looks brand new , I can't tell my screen was broken 10 stars across the board.”
“Super friendly service!! Paul was able to get my gaming pc up and running, installed extra Ram, and managed my messy cables! Fixed the same day most definitely will be recommending this place and will also be coming back for future needs :)”
“These guys were extremely nice and helpful! I went in with an iPhone 7+ that is cracked, and the sound also does not work on it. Even though they unfortunately couldn’t fix the issue (due to it not being a screen/part issue, was a memory board issue and at that point is more worth it to buy a new phone entirely) they seriously tried their absolute hardest! I mean, they were trying for three hours and were also being extremely negotiable throughout. All in all since they couldn’t fix it, I got my money back, but if I ever have future phone issues, I’ll definitely be coming here. Thank you guys so much for all of your helpful efforts!”
10AM - 7:30PM
9745 Lorain Ave, Cleveland
Mobile Phones
“Lou is a good friend I've been coming here 15 years and Kareem is awesome these guys are the best I wouldn't go anywhere else for a phone I tell everyone I know they are the place for phones”
11AM - 7PM
27309 Wolf Rd, Bay Village
Mobile Phones
“Salem and Shane were super helpful and supportive. They provide excellent and quality service and answered all my questions! Salem was very patient in helping me with my broken screen protector and even cleaned my case for me!”
“The guy who I dealt with, Frank, was by far the best phone sales man I've ever dealt with. Extremely professional and helpful. Whereas at most other stores they seem less interested to help when you aren't spending big buck, He worked with me so I got the best phone/plan within the price range I could afford. Great experience so if anyone needs a phone go to the metro store on Fulton you won't regret it!”
“I love this store the very best best people who take care of you very nice also ❤ imma always be there costumer thank you very much my daughter was very happy with her phone XOXO you guys made her day she loves her phone ?”
“The owner is a very hard working guy. He’s always there I walk in. He helped replace my camera and had excellent customer service. He gave me a big discount bc it took longer than he thought it should have. I’d recommend everyone I know Togo there for phone repair.”
“Went into the Pearl Road Middleburg Hts AT&T store and am very happy that I did. Ronnie was so helpful and knowledgeable. My brother and I were able to get brand new iPhone 15 Pro cell phones at a lower month premium than I was paying for just my cell phone service with AT&T thanks to Ronnie. Kayla was also very helpful in transferring all our information from our phone and very knowledgeable. Thank you again. :-)”
11AM - 7PM
7404 Broadview Rd, Parma
Mobile Phones
“Tyler took care if me today. He was very knowledgeable and got my phone working again. He was very patient and understanding. I was very impressed with his professionalism.”
“It is the best vape store and only one of its workers nicknamed AJ, he is the best tremendous human being, he explains in detail everything you need to know regarding the product, I recommend this place 5 stars, very good service, they treated us with a lot of respect Me and my girlfriend are very happy and satisfied...blessings ?”
“City Cell service was awesome on Wednesday, I purchased a iPhone XS Max from Mike, he took the time to set the system up for me, amazing. So I purchased ear buds and an iPad keyboard from him. Go, go, go!!!!!! Thank you Mike.”
“Came here to transfer a line and purchase a tablet. Amanda took exceptional care of us! Went above and beyond to help us out and was such a pleasure to talk to. Super informative!”
“Aladdin was the absolute best person to get me right. Knew exactly what i needed and even offered to transfer everything for me! I will not go to anyone other than him!”
“First and foremost, it is not often that you will encounter genuine and honest customer service! I chose to give feedback based on a personal experience I had today at this location! My hopes is that this location remains still and that the people who encounter not so good experiences visit this location! I honestly appreciate the many times I have been given the same courteous attention and time— EVERY TIME! My intentions were just to go inside, pay my bill, and keep it moving… but to my surprise; on many occasions, (someone) noticed that something was on my mind and they found it in their heart to comfort me! In closing, you NEVER KNOW what someone is going through… so if a kind person decides to devote their time to “see about you” … appreciate it! I love this store! I enjoy every moment when I visit! If I’m down and out— I know where to go! And this is real talk! Thanks a million! And continue to be a blessing to the public!”
“Gwen was phenomenal!!! Helped us save money and took her time to make sure we had a great experience! She went above and beyond and restored my faith In AT&T! She gained a life long customer! Give her a raise!”
“I recently visited with my daughter and had an outstanding experience. From the moment we walked in, we were greeted warmly by the staff.
The sales associates who assisted were incredibly knowledgeable and patient. They took the time to understand our needs and helped us find the perfect phone within my budget.
What truly impressed us was their willingness to go above and beyond, we had to leave at one point to pick up my kids and they were so nice to come out of the store to assist me when we came back instead of me having to take my kids inside to complete everything.
Thank you.”
“Manny the manager at this location was amazing he went above and beyond his job to help me. Metro PCs customer services made a huge mistake with a switching of a phone number and Manny helped me talk to them and straighten everything out it took us about 3 hours for the corrections. He display great customer service. I really wish Metro PCs would continue to employ people like Manny that really look out for the customers best interest.”
“I took my sons phone in, he said the diagnostics would be free and they were. Quoted a price for the repair. two hours later and my son had his phone back. Very pleased!!!”
“Great staff always willing to help me reconnect my I phone watch cuz the iPhone store had to a hard reset which sucked cuz I lost over 5,000 photos! Hopefully when I go up there again I get same friendly Verizon guy to reconnect my watch ! Thks and god bless you all !!”
“This is by far the best store in Ohio! I walked in and asked Kenn to sale me on a phone (meaning… telling me about all the perks, positive's and negative’s) Kenn showed me 3 different types of iPhones… & explained the pros and cons) he had so much patience and answered all the questions that I had! Kenn also informed me on the other accessories that I could add to my plan for very little cost. Which was my new Apple Watch and iPad! I walked out of there paying less than 200 for the newest iPhone, newest Apple Watch and a iPad! You can’t beat these specials or customer service! These guys even found a way to get me a phone case and tablet case! #1 in customer service and support. Thank you again Kenn, you’ll forever be my go to guy when it comes to my phone or any other electronic devices.”
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“Mike was the gentleman helping me and he did a fantastic job setting me up with a phone upgrade. I went in there looking for a higher end phone but he was realistic on what I should get considering the person on my plan that it was for. Instead of trying to make a few extra dollars he was realistic and considered what was in my best interest. He was also very respectful and professional. Seeing as the Metro store in Brunswick closed a while back I've had to find other stores to go to. I'm glad I decided to try this location. While I was there he was also able to set me up with an Internet modem and I was able to get their new Internet in home wifi. Great experience”