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10AM - 6PM
6571 Pearl Road, Parma Heights
Mobile Phones
“Super nice crew, there reliable honest so helpful when I needed help with my iPhone repair, not only did they help me once they helped me twice. I would go back there again.”
“We stopped by the Verizon store after checking out T-Mobile and AT&T, and Brandon made all the difference. He helped us buy a phone for our son and set up his first line. He explained everything clearly, was incredibly kind, and even stayed after hours to make sure everything was taken care of. Truly professional and thoughtful. Thank you, Brandon!”
“Got my Iphone 15 pro max screen replaced. Took 20 minutes and so far works perfectly. Costed me $90 and others were looking upwards of $150-$380. Check this place out.”
“Installed replacement analog sticks on PS5 controller, Staff were friendly and knowledgeable. Communication was good and service was quick. Controller works great and the stick drift issue I had is gone.”
“I got a great deal on the phone and tablet I bought. If ever I have any issue I always go there guy there help me every single time .place is clean and very patient service very helpful..”
“Michael is a great and kind person will only try to sell you what you want and help you pick a good phone carrier and will help you get your phone right before you leave great business”
“After debating for a few months on switching from T-Mobile to AT&T went to the Middleburg Hts OH in person and can be more happier Kayla and Ronnie took good care of me got 2 lines and they were very friendly and professional the really knew what they were doing it was a smooth transition they took their time to even set up the phones for us and helped us getting every discounts that we could get love the service even got us a good discount for home internet thank you Ronnie and Kayla.”
“Been coming here for years! Always same gentleman I deal with! Highly knowledgeable about cellphones and answers all my questions and this time I was able to get a new phone for almost no money! Highly recommend”
10AM - 7:30PM
9745 Lorain Ave, Cleveland
Mobile Phones
“Lou did a great job helping me upgrade my service and phone he called customer service to see what perks I was qualified for and also explained services that would be best for me and my son so he’s made my switch good so far I would highly recommend his service”
“Super friendly ,knowledgeable, and a great selection! I ran out of vape juice while traveling and found this place. They were super helpful and had really fair prices.”
“The staff was very friendly and nice! My mom was able to leave with a new phone/watch for a decent price without trading in, and the staff kept us laughing the entire time.”
“I took my phone in on 6-22-26 to have it looked at for a text messaging issue I was having for about a week. I couldn't send or receive any pictures via text. I use my phone for work alot which requires pictures to be taken and sent and received from me to customers and vice versa. So a week without the ability to text pics and videos was not good. So I call Frank at this location,explained my issue and he told me to bring it in and he'll take care of me. And indeed he did. Frank went through the phone and checked all settings and tested the functions to attempt to remedy the issue. Eventually, he called tech support and they both worked for over an hour testing and checking settings ,functions and features until they got it working. After a network reset and a factory reset to the phone,I'm back in business. So I want to thank both Frank and Total wireless's tech support for fixing my issue. I would definitely recommend Total Wireless. They have great phone plans and greater customer service.”
“Last speing came in to repair me my power input port not staying in and falling out on my samsung S21+. Service was excellent and done correctly. They even dropped the price on the repair. CUDOS to everyone there. If I need cell phone service I know where to go. Thanks.”
“Great customer ? service ? outstanding Abe your my dog is ill always come back to u my G never seen better than him ? ? in the city of Cleveland u will always be 5 stars ?”
“Crystal R. is such a knowledgeable employee there. She is very helpful and makes her customers feel great leaving the store - with or without a device! ☺”
“Mike is the most kind hearted soul I've met he made sure I had the best quality phone and knowledge of my phone so I would know how to work it the professionalism he carries himself with needs to be studied by others i want to thank Mike and only going to deal with 15109 boost mobile to get my services and I recommend EVERYONE WHO SEES THIS DO THE SAME”
“Aladdin is great. We talked more like friends than a customer. We chatted for a while and I strongly suggest that that's the place to go. Thank you brother I greatly appreciate you!!!!!”
“Purchased Samsung A16 phone. Alex gave me a great price on the phone and made sure the phone was set up before I left. Was extremely happy with the service I received.”
“Bill did a great job, another local shop couldn’t/wouldn’t make the effort after charging me $160, don’t go there, you’ll go “broke.” I could tell from speaking with Bill, he’s got the knowledge and experience. Don’t waste your time anywhere else, just go to Procom.”
“Fri., 6/12/26, dropped my old phone, charging port was damaged to where I couldn't charge it again.
Had recently received Boost text with offer of a $49.99 Google Pixel 10, with $60/mon plan, which I was already basically on, having added recurring $10 extra data on top of my $50/mon plan for previous 2 months.
Saturday morning called 3 boost stores after their 10am opening .
One nearest me on Lorain, near 130th, hung up immediately twice.
One on Puritas answered, explained he couldn't help me with the current phone discount offer because he was out of stock til next week.
Then I called this 10611 Lorain location further east from me, and RAFI answered, said he had one such phone in stock.
I don't drive, so took Lyft there by around 11:30am.
I CANNOT express enough praise and gratitude for Rafi's knowledgeable, helpful service.
I may be old, but am still technology ilit.
RAFI assisted at least 4 other customers while remaining available to me setting up my new phone in between.
Congratulations to Boost Mobile on finding such an excellent employee.
I'll head back there next time something needs tending to.
Thank You, RAFI, Sir!”
“On May 3rd My phone was stolen and I went to this store in a panic. The guy working there (I didn't get his name) was absolutely compassionate and helped me quickly and professionally. He went above and beyond for me, which I really appreciate.
Thank you!!”
“Neil and Lee are very attentive and well knowledgeable on customer needs and was very respectful resourceful and helpful. They did very well with taking care of my mobile needs”
“Orlando was extremely helpful assisting me making an insurance claim for my device. Showed me the process of filing the claim on my phone. Making it super convenient and efficient”
“very recommended, I've had a few screens repaired by them and they do a great job. I've never had any problems afterwards. Great place and great people”
“Rula Wireless is a great place to get your phone fixed, buy a new phone, etc., They are Fast, Efficient, Great service. They fixed my phone in 10 minutes & I have had service & doing business with them for 7 years. Great people, Great place, Great service.”
“Helped me find what I need and helped more than I could’ve asked for. Handled everything quickly and effortlessly. I hope more people get hired like that man. Thanks for a great experience.”
“Came here after Apple 'attempted' to fix our phone but nothing happened so we bought a new phone. I told the guy here that I was certain it was a battery issue. He listened to me and sure enough, fixed my phone AND gave me a new screen since the original broke when he was repair my phone. Highly recommend taking your phone here instead of wasting time with apple.”
“Kyle was beyond amazing and took the absolute best care of me. I could not ask for a better experience at Verizon. Especially when upgrading my phone. Thought it was gonna be a mess. Thanks kyle :)”
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“Gear Box was amazing. We had a faulty hdmi port on our ps5 and I called them, took it in, and had my playstation back and working perfectly all in the same day. Very friendly, extremely fair pricing (shopped around and they were unmatched), and they go the extra mile on their work even cleaning the interior while they had it open. Will definitely be using them for any future tech issues.”