Victra, the local Verizon Authorized Retailer in Brunswick, OH, is dedicated to providing an excellent customer experience. The store offers a wide range of wireless devices, including phones, tablets, and accessories. Customers consistently praise the knowledgeable and friendly staff, particularly Jeff and Tyrae, for their outstanding customer service. Reviews highlight how staff members go above and beyond to assist with device issues, plan changes, and ensure a comfortable purchasing experience. Many customers appreciate the informative guidance they receive, making the transition to new devices seamless and enjoyable. Overall, Victra aims to connect technology to life in a trustworthy and enjoyable way, ensuring customer satisfaction with every visit.
The two gentlemen I spoke with were very helpful and bent over backwards trying to meet every need and answer all questions.
June 2024
Came into store very frustrated about my iPhone not charging but Jeff was a huge help and provided different options on what to do to fix the issue. Best customer service I’ve seen in awhile , thanks again Jeff !!
May 2024
Had a great experience at the Brunswick Verizon store. Jeff helped me out and he was very informative and made me feel comfortable with my decision. Really enjoying my new Samsung S24.
