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“So I was in here 2 days this week after work and the guy took great care of me nice, polite,helpful and I will be dealing with him again as long as I still work in canton awsome job man. 10/10/2024 around 4:30 in the evening”
“Bruce K at the AT&T on Whipple and his manager are awesome. Bruce went above and beyond it has helped me more than he could possibly imagine you need more employees just like him.”
“Very convenient Location near other stores I frequent on a regular basis. Was a lucky find. It is too bad that the storefront does not face the large plaza area where all the customers are for other stores, because unless you would have a reason to come around to the back of their building, you would not know the store was even there. I highly recommend if extra signage is allowed, to do something on the plaza-facing side of the building much larger than what is currently there. The staff is very knowledgeable and the “in and out” for dealing with them has been very efficient. Much nicer than the long, long waits at some other Verizon locations in the area. Angela, the store manager, deserves an extra gold star for handling several equipment crises that developed for my husband and I back in October when we were literally at her front door with the engine running trying to leave on vacation and make it to a hotel destination 200 miles away on time. She saved the day and the trip!”
“Andre and Liz at the Tuscarawas store in Canton are EXTREMELY HELPFUL and fair. Customer service is always on point.. problems ALWAYS SOLVED! Would recommend 10/10”
“This has been my go to spot for years. Super helpful, always honest, and if he doesn’t know how he learns how. You will not be disappointed if you go and see him ?”
“Bryce went above and beyond in transferring all my data from my phone that was crushed very badly..he really has the drive to not let a damaged phone best him..would recommend him any time to work with”
“Had a crazy complex issue pop up and I came in and the staff and store manager Bryce were awesome in helping to get it resolved. It was a very crazy issue but the team here was able to brainstorm a solution and work to get it fixed. Fantastic team.”
“Came to pay bill Q explaining to me switching to T-Mobile im definitely switching next bill pay thanks for all that info you explained in away I really understand just didn't have time today”
“This cricket location is the best!! It's a new location it moved from 30th st plaza to east 62 plaza the new address is 2128 Columbus Road NE Canton, OH 44705. I had Melissa she is the new manager and she has manged to make the phone buying experience one to remember. I normally have buyers remorse not after visiting this store and meeting Melissa who is the absolute best. Not to mention as I was leaving a customer was walking in and I learned Melissa also speaks Spanish so she is truly there to help everyone. And not only was my experience at the store was great the service is the best I've ever had compared to boost and metro. Tell your friends if your need a new phone or already have cricket visit the new store at 2128 Columbus Road Canton OH 44705”
“I am literally sitting in the parking lot writing this review because I promised Joe I would. 10/10 deserves a kiss on the forehead and a raise. Thank you so much for your help!”
“I just had the most amazing experience with Lexi and Heather transferring our family plan from another cellular provider. It help that we had done our homework before the visit. Our wait to see them was within 5 minutes of walking in the door. Lexi greeted with a warm smile! As my husband and I are not very tech savvy, the gals spent the time educating us ie, difference between the generations of iPods. If you are reading this review, I would definitely recommend this location for your cellular needs and 5-star customer service!”
“I went in and the girl behind the counter was very nice and helpful. I was able to purchase my tablet and switch over to Metro with no issues. She also helped me set up my tablet before I left and help me with accessories wonderful place. Great customer service”
“Awesome customer service. The guy is always making sure you get the best deal possible. I've been to other boost retailers in town, and they don't compare to the service or knowledge of this man. Phone repair service is unmatched anywhere in canton. This is where you want to do business for phone service.”
“This place is awesome took my son's phone there to get fixed and they did it Farley quick and efficiently I would definitely recommend this place to my friends and family”
“David did a great job today! He easily and quickly was able to switch me from another service provider to Boost. He transferred all my contacts and photos and even made sure that the app I needed for work was successfully downloaded as well. Top notch service.”
“Seriously can not rave enough about THIS LOCATION! (Went to one by beldin village first highly UNRECOMMENDED) Adam S and Xavier were absolutely amazing (and the back up for a cord ☺️ seriously mad appreciate you too) when we left the first location my husband was more stressed then he was going in , walked out of this one saying we will only ever work with this location from now on! Seriously thank you guys so freaking much!!!!!!!!! Extremely helpful, patient, fun to talk with and keeping the stressful situation easy flowing”
“Absolutely LOVE DJ. He has always gone the extra mile when it comes to customer service. I have purchased several phones from there, and I also have both of my phone plans through them.”
“Everyone is very friendly. Service is usually very fast. No waiting around. But make sure you have close to the amount you are paying as the store does not have a lot of cash on hand to make change. This would be my only complaint.”
“Bought a phone for my aunt. The young man, Nick Kelly, who waited on us was very helpful, knowledgeable, pleasant and courteous. He answered all our questions and helped set her phone. Extremely pleased! He is a gem, keep him!”
“Ms.Paula is a great addition to Metro she's very helpful and polite when it comes to customer service...she actually knows how to make customers feel welcome....Great Job”
“The man that helped me out in this store was amazing helped me find out the metro store in canton across the street from heavies latterly stole money from me and even showed me they manually changed the total in there systems helped me get a new phone sins I latterly lost enuff just a few weeks ago and had enuff going on with my broken phone”
11AM - 7PM
1222 30th St NW, Canton
Mobile Phones
“So it's just a cell phone store where they sell phones and stuff right. Well I went in Saturday and Devon and the staff there just drastically improved the quality of my life and my family's lives while saving me a ton of money. I had Verizon and let the poor quality go because I had home Internet until recently when we discovered our slumlord hadn't paid the bill in months. After that and because there was a bill at the residence we were out of luck. I came in and explained that I'm a full time student and I work and my wife is from over seas and in about 30 minutes I had two new phones with unlimited 5G Internet for less than my next Verizon bill with their terrible phones. School just started back and they really saved me and kept us in touch with our family everywhere. Thank you so much guys you are appreciated”
“The rep on Whipple was so amazing to me when I came in there her name was Tammy she was so great she helped me get a new phone also help me get my info on my phone I would recommend her to my family and friends”
10AM - 8PM
112 12th St NW, Canton
Mobile Phones
“Very good customer service the rep was very kind and knowledgeable. When Cricket refused to release my phone number after more than two years having it we made them do it. Thank you.”
“This location is larger than the Chapel hill location. On this day they had approximately 10 working the floor. Even with that we still experienced around a 30 minute wait. The staff was attentive and addressed all of our issues they assisted us in every manor. This location has restrooms. I can’t understand hours how the others don’t.
Parking was plentiful and the parking lot was cleared from the recent snow fall.
When we found out that we needed a new phone they had the phone that we needed stock.”
“The people were friendly and very helpful. It is a very busy store, we had a 20 minute wait and about the same time just getting out of the parking lot but we have wifi so I think it was worth the wait.”
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“I found myself in a challenging situation and was experiencing significant anxiety due to the loss of business clients while using T-Mobile's services. Fortunately, Dave and Josh intervened and successfully resolved the issue, alleviating my concerns. The level of service provided by these individuals was truly remarkable, and I am confident in the reliability and strength of Verizon's network. Additionally, I took advantage of the opportunity to purchase their home internet service, which proved to be remarkably user-friendly. The extensive knowledge and expertise demonstrated by Dave and Josh were instrumental in ensuring that I left the Verizon store with a comprehensive solution that exceeded my expectations. I express my sincere gratitude to Verizon, Dave, and Josh for their exceptional assistance and support.”