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“Tommy did a remarkable job. He is very knowledgeable about what he was doing and he was on top of everything he was doing. Denelle was there to help and they were also very helpful and knowledgable about what they were doing. I highly recommend this store for someone who wants a quick experience without all the hassle of having to wait forever to get an upgrade or some other small issue.”
“Santosh was awesome! There were issues with the computer and processing. He stayed calm as we worked together through the process. Everything was processed through and we left happy.”
“I was so nervous about feeling dumb when I walked through door. When Sam said “hello , have a seat. “, I was immediately calm and reassured. She was patient , and made me feel at ease. I understood everything. It was an easy, informative, and really good experience.”
“UPDATE: Alexis was fantastic. This store is my go to. 10/10
Rachel...was over the top. Closed at 7
She stayed with us to complete the sale .awesome employee..over the top..”
“Corey was awesome. He helped Mom and I with a lot of issues we were having with our new business phones. Helped us set up biometrics and help this with some security warnings that we were getting. Excellent customer service, I highly recommend this store.”
“Had a rough time joining 2 plans from Verizon into one with AT&T. Process was very time consuming, but store personnel worked very hard to make the process work!”
“Harvey was AMAZING!! He SAVED my job interview!! After speaking with my previous provider at LENGTH, troubleshooting issues I was experiencing with internet and cellular services and being promised they would work. I found myself unable to use the internet on any of my devices, scrambling, and having to do the virtual interview via phone-which of course had intermittent issues as well where she couldn’t hear me at random points and had to call me from another phone to try and improve connection. By the grace of God they eventually were able to hear me and they offered me a follow up interview moving forward in the interview process-for the NEXT DAY. By this time it’s 5pm and I have a commitment at 6pm that will go until after all the stores are closed. I have one hour to get a new provider to secure my next interview with the hiring manager because I have to be at work before any stores that can help me would open. HARVEY WAS AMAZING! I walked in and explained the situation. Harvey had just clocked out and was supposed to leave but heard about my situation and stayed to help me. Not only did he stay but he was quick, efficient, professional, and made the transition seamlessly! Even though he knew I didn’t care because I was desperate and on a time crunch, he still made it a point to keep me fully informed and give me all the information without trying to upsell me while he quickly worked through the transfer process. I really appreciated that. I have NEVER had such a quick and pleasant experience regarding a phone carrier-EVER!! Everyone knows it’s ALWAYS a pain and takes FOREVER. I am going to stay with AT&T because I know if I ever have any issues I can go in to my very local AT&T store and speak to him and it won’t be hours of my time and oodles of frustration. Also I had the follow up interview the next day and everything went great, now I’m just waiting to hear back- regardless of the outcome I’m so grateful to Harvey for making it a possibility!”
“Chandler was super helpful and pleasant to work with! ⭐⭐⭐⭐⭐ We came in with lots of things and she completed everything with a smile and was fun to work with.
She made something that's usually stressful into something that was like hanging out with a friend.
Thanks Chandler!”
“Very convenient Location near other stores I frequent on a regular basis. Was a lucky find. It is too bad that the storefront does not face the large plaza area where all the customers are for other stores, because unless you would have a reason to come around to the back of their building, you would not know the store was even there. I highly recommend if extra signage is allowed, to do something on the plaza-facing side of the building much larger than what is currently there. The staff is very knowledgeable and the “in and out” for dealing with them has been very efficient. Much nicer than the long, long waits at some other Verizon locations in the area. Angela, the store manager, deserves an extra gold star for handling several equipment crises that developed for my husband and I back in October when we were literally at her front door with the engine running trying to leave on vacation and make it to a hotel destination 200 miles away on time. She saved the day and the trip!”
10AM - 8PM
882 W Maple St, Hartville
Mobile Phones
“Cannot say enough good things about Alana and her truly above and beyond service. Every store and employee should be modeled after her level of excellence and dedication to the customer and their real satisfaction. 10/5 stars”
“Excellent service by Eternity at the N. Main St. & Tallmadge Ave. Metro Store. We live in Barberton, but when we need to visit a store we go to this location just to be helped by Eternity. My wife & I both needed new phones as our batteries were wearing out. We met Eternity before at this store and told her the models we desired. Eternity went to work locating the phones, contacted us in a couple of days and then called letting us know she was ready. Excellent customer service from Eternity! Highly recommend this employee and this store!! TY Steve & Jan!”
“Awesome customer service. The guy is always making sure you get the best deal possible. I've been to other boost retailers in town, and they don't compare to the service or knowledge of this man. This is where you want to do business for phone service.”
“Whoever's saying bad thing about this place either never been here or is or was on something when they came here . I was treated with the best customer service and Andy helped me transfer my service from that other purple company. I went to a different Boost store and the service was like night and day . Even when you you go to different types of places you don't get this type of help as long as you have patience. This was awesome.”
10AM - 7PM
768 Canton Rd, Akron
Mobile Phones
“Came in to upgrade, and I did not want to be sold anything else. The gentleman respected that, and so I listened to him talk about their other services. Thanks to me opening up, I saved $40 bucks a month by switching my internet to Verizon. The representatives saved me even more money by adding Netflix, HBO max, Hulu, and Disney plus to my account so I could get them at a discounted rate! I didn't realize that Verizon is so much more than phones!”
10AM - 7:30PM
790 N Main St, Akron
Mobile Phones
“This place should be named everything wireless.
I had a water damage iPhone that apple said couldn't be fixed i need to buy a new phone. One of the workers at the apple store told me about This place aj fixed it for 65 bucks i will never go to the apple store again.”
“Amazing customer service, I have taken our phones there multiple times and always get fast respectful service, straight shooter and reasonable. Why pay triple at the big stores when local service is this excellent!!!!”
“Rebecca was absolutely amazing! Definitely recommend talking to her. Walked in and she immediately walked up to us. Fixed our issues with no trouble at all and got a new iPad A16. Made us not want to switch to another carrier. Bonus: Her nails were absolutely stunning!!!”
“Aaron at the Brimfield location is phenomenal. He has outstanding customer service, technical skills, is a wealth of knowledge and kindness. Despite how busy the store was, he was welcoming to each customer and treated each of us with the greatest respect and attentiveness. It was a fantastic experience. I am so happy to have had Aaron's expertise and assistance.”
“Just got my phone turned on quick as heck , paying a high bill with Att so I came to see Abe and got it switched to prepaid in literally 2 minutes ! Great work !”
“Came to pay bill Q explaining to me switching to T-Mobile im definitely switching next bill pay thanks for all that info you explained in away I really understand just didn't have time today”
“This cricket location is the best!! It's a new location it moved from 30th st plaza to east 62 plaza the new address is 2128 Columbus Road NE Canton, OH 44705. I had Melissa she is the new manager and she has manged to make the phone buying experience one to remember. I normally have buyers remorse not after visiting this store and meeting Melissa who is the absolute best. Not to mention as I was leaving a customer was walking in and I learned Melissa also speaks Spanish so she is truly there to help everyone. And not only was my experience at the store was great the service is the best I've ever had compared to boost and metro. Tell your friends if your need a new phone or already have cricket visit the new store at 2128 Columbus Road Canton OH 44705”
“Cheyenne was by far the best and only great experience I've had at any AT&T location. She resolved any issues I had very fast and made the whole experience easy. I’ve never went into an AT&T store and had a great experience until I came into the Howe Ave. location. Cheyenne is by far the best AT&T employee I’ve ever encountered and I’ve been a customer for nearly 10 years now. Give that woman a raise!”
“We had to wait for the previous customer to finish up but once that happened we had a wonderful seamless experience and within 30 minutes she had my new phone on in the case and active just pay tax and accessories out the door and a nice bill also great great great customer service loved it nothing like the 3 other places I had tried the few days before this day I would do it over and over again when I get a Apple Watch I will go right back there to add it thank you and so far I love the service Apple has a great 16e”
“Tabatha is a LIFE SAVER. We went in for a device protection reason and then all found out I was good for an upgrade. Well she said that it was completely my choice. Wasn’t pushy, nothing. Just straight up with me. The main reason I was looking for a different phone was cause of the charging port hardly ever working. She took it and cleaned it out and got a lotttt of metal out of it. She had worked on it for at least 10 minutes. I’m a welder so it makes sense for the metal to be in there. Now, minding you I have taken this phone to Cell Doc in BV Mall 3-5 times for a cleaning. Paying $20 each time. Still same issue. Even had it done the same day that Tabatha cleaned it. She made it work just like a brand new phone. She is super nice and a great team member of T-Mobile. I’ll definitely be going to see her for any other needs! Thanks Tab!!”
10AM - 8PM
707 Canton Rd, Akron
Mobile Phones
“The manager Christian and his fellow co worker were great at explaining everything and helping me do my 360 protection replacement for my phone. both were very professional and very thorough with answering all my questions.”
10AM - 8PM
1222 30th St NW, Canton
Mobile Phones
“Tori was AMAZING! She helped us return an item without having to wait a long period of time. She was VERY professional and extremely kind. She was very knowledgeable and very helpful! Much appreciated!!”
“Best thing this location has goimg for it is the Agent that works the counter. Gnot crazy about Boost but will give it it's validity. Better than Metro up the street. Custom Service is CUSTOMER SERVICE. You can expect to be respected unlike raggedy Metro employees.”
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“Samantha was great and felt like I might need a new phone, but was not at all pushy. Very helpful in helping me understand. Gave me questions to ask my son to alleviate my problem. Thanks so much!!”