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“My husband and I purchased new phones which we much needed to do! Denelle and Isaac worked switching us over from our old phones to our new ones. They are a great team together! Very patient and kind and helpful. Shout out to Shelby from Kentucky who is in training also. All are super nice!!! Thank you all for your help! Highly recommend this T-Mobile retailer in Uniontown!!!”
“Santosh was awesome! There were issues with the computer and processing. He stayed calm as we worked together through the process. Everything was processed through and we left happy.”
“UPDATE: Alexis was fantastic. This store is my go to. 10/10
Rachel...was over the top. Closed at 7
She stayed with us to complete the sale .awesome employee..over the top..”
“Corey was awesome. He helped Mom and I with a lot of issues we were having with our new business phones. Helped us set up biometrics and help this with some security warnings that we were getting. Excellent customer service, I highly recommend this store.”
“I was at the At&t store at 6710 Strip Ave. N.W. North Canton, Ohio 44720 today and I just want to thank Rich, James, the manager and Dan, the District Manager for helping me with my huge problem. I was literally in tears, which they were in the back and didn't see me. They took a huge load off my check. Everytime I have a problem, they're always there to help me and they get the job done. Thanks to them, I now have no more tears. Thanks again guys. Linda Jay!”
“Harvey was AMAZING!! He SAVED my job interview!! After speaking with my previous provider at LENGTH, troubleshooting issues I was experiencing with internet and cellular services and being promised they would work. I found myself unable to use the internet on any of my devices, scrambling, and having to do the virtual interview via phone-which of course had intermittent issues as well where she couldn’t hear me at random points and had to call me from another phone to try and improve connection. By the grace of God they eventually were able to hear me and they offered me a follow up interview moving forward in the interview process-for the NEXT DAY. By this time it’s 5pm and I have a commitment at 6pm that will go until after all the stores are closed. I have one hour to get a new provider to secure my next interview with the hiring manager because I have to be at work before any stores that can help me would open. HARVEY WAS AMAZING! I walked in and explained the situation. Harvey had just clocked out and was supposed to leave but heard about my situation and stayed to help me. Not only did he stay but he was quick, efficient, professional, and made the transition seamlessly! Even though he knew I didn’t care because I was desperate and on a time crunch, he still made it a point to keep me fully informed and give me all the information without trying to upsell me while he quickly worked through the transfer process. I really appreciated that. I have NEVER had such a quick and pleasant experience regarding a phone carrier-EVER!! Everyone knows it’s ALWAYS a pain and takes FOREVER. I am going to stay with AT&T because I know if I ever have any issues I can go in to my very local AT&T store and speak to him and it won’t be hours of my time and oodles of frustration. Also I had the follow up interview the next day and everything went great, now I’m just waiting to hear back- regardless of the outcome I’m so grateful to Harvey for making it a possibility!”
“Chandler was super helpful and pleasant to work with! ⭐⭐⭐⭐⭐ We came in with lots of things and she completed everything with a smile and was fun to work with.
She made something that's usually stressful into something that was like hanging out with a friend.
Thanks Chandler!”
“Very convenient Location near other stores I frequent on a regular basis. Was a lucky find. It is too bad that the storefront does not face the large plaza area where all the customers are for other stores, because unless you would have a reason to come around to the back of their building, you would not know the store was even there. I highly recommend if extra signage is allowed, to do something on the plaza-facing side of the building much larger than what is currently there. The staff is very knowledgeable and the “in and out” for dealing with them has been very efficient. Much nicer than the long, long waits at some other Verizon locations in the area. Angela, the store manager, deserves an extra gold star for handling several equipment crises that developed for my husband and I back in October when we were literally at her front door with the engine running trying to leave on vacation and make it to a hotel destination 200 miles away on time. She saved the day and the trip!”
“Excellent service by Eternity at the N. Main St. & Tallmadge Ave. Metro Store. We live in Barberton, but when we need to visit a store we go to this location just to be helped by Eternity. My wife & I both needed new phones as our batteries were wearing out. We met Eternity before at this store and told her the models we desired. Eternity went to work locating the phones, contacted us in a couple of days and then called letting us know she was ready. Excellent customer service from Eternity! Highly recommend this employee and this store!! TY Steve & Jan!”
“Awesome customer service. The guy is always making sure you get the best deal possible. I've been to other boost retailers in town, and they don't compare to the service or knowledge of this man. This is where you want to do business for phone service.”
“I wanted to take a minute to thank the gentlemen who helped my mom tonight.
After struggling with phone support for 2 and a half hours they told my mom to go into a store. She was sick and really just feeling bad. However, her phone service was suspended because of a glitch or something and she needed her service restored.
The gentlemen at this store stepped up big time and helped get her issues resolved. They were compassionate towards her situation and took the time to help her for over an hour without earning a dime.
If you want an honest and helpful boost mobile supplier, this is the store you should go to.
I only wish boost mobile corporate had team members as genuine as this location.
Thanks again guys.”
10AM - 8PM
882 W Maple St, Hartville
Mobile Phones
“I came in for a long overdue upgrade for my cellphone.The manager helped me understand my new options in a way that didn't feel overwhelming. Very knowledgeable on all phones and plans and options that fit my lifestyle. Also very friendly with great customer service. Looking forward to going back knowing I will be taken care of. Plus, I got a great phone and great deal.”
10AM - 7PM
768 Canton Rd, Akron
Mobile Phones
“Came in to upgrade, and I did not want to be sold anything else. The gentleman respected that, and so I listened to him talk about their other services. Thanks to me opening up, I saved $40 bucks a month by switching my internet to Verizon. The representatives saved me even more money by adding Netflix, HBO max, Hulu, and Disney plus to my account so I could get them at a discounted rate! I didn't realize that Verizon is so much more than phones!”
10AM - 7:30PM
790 N Main St, Akron
Mobile Phones
“This place should be named everything wireless.
I had a water damage iPhone that apple said couldn't be fixed i need to buy a new phone. One of the workers at the apple store told me about This place aj fixed it for 65 bucks i will never go to the apple store again.”
“Amazing customer service, I have taken our phones there multiple times and always get fast respectful service, straight shooter and reasonable. Why pay triple at the big stores when local service is this excellent!!!!”
“Rebecca was absolutely amazing! Definitely recommend talking to her. Walked in and she immediately walked up to us. Fixed our issues with no trouble at all and got a new iPad A16. Made us not want to switch to another carrier. Bonus: Her nails were absolutely stunning!!!”
“Aaron at the Brimfield location is phenomenal. He has outstanding customer service, technical skills, is a wealth of knowledge and kindness. Despite how busy the store was, he was welcoming to each customer and treated each of us with the greatest respect and attentiveness. It was a fantastic experience. I am so happy to have had Aaron's expertise and assistance.”
“Just got my phone turned on quick as heck , paying a high bill with Att so I came to see Abe and got it switched to prepaid in literally 2 minutes ! Great work !”
“Came to pay bill Q explaining to me switching to T-Mobile im definitely switching next bill pay thanks for all that info you explained in away I really understand just didn't have time today”
“Cheyenne was by far the best and only great experience I've had at any AT&T location. She resolved any issues I had very fast and made the whole experience easy. I’ve never went into an AT&T store and had a great experience until I came into the Howe Ave. location. Cheyenne is by far the best AT&T employee I’ve ever encountered and I’ve been a customer for nearly 10 years now. Give that woman a raise!”
“This cricket location is the best!! It's a new location it moved from 30th st plaza to east 62 plaza the new address is 2128 Columbus Road NE Canton, OH 44705. I had Melissa she is the new manager and she has manged to make the phone buying experience one to remember. I normally have buyers remorse not after visiting this store and meeting Melissa who is the absolute best. Not to mention as I was leaving a customer was walking in and I learned Melissa also speaks Spanish so she is truly there to help everyone. And not only was my experience at the store was great the service is the best I've ever had compared to boost and metro. Tell your friends if your need a new phone or already have cricket visit the new store at 2128 Columbus Road Canton OH 44705”
“We had to wait for the previous customer to finish up but once that happened we had a wonderful seamless experience and within 30 minutes she had my new phone on in the case and active just pay tax and accessories out the door and a nice bill also great great great customer service loved it nothing like the 3 other places I had tried the few days before this day I would do it over and over again when I get a Apple Watch I will go right back there to add it thank you and so far I love the service Apple has a great 16e”
“Tabatha is a LIFE SAVER. We went in for a device protection reason and then all found out I was good for an upgrade. Well she said that it was completely my choice. Wasn’t pushy, nothing. Just straight up with me. The main reason I was looking for a different phone was cause of the charging port hardly ever working. She took it and cleaned it out and got a lotttt of metal out of it. She had worked on it for at least 10 minutes. I’m a welder so it makes sense for the metal to be in there. Now, minding you I have taken this phone to Cell Doc in BV Mall 3-5 times for a cleaning. Paying $20 each time. Still same issue. Even had it done the same day that Tabatha cleaned it. She made it work just like a brand new phone. She is super nice and a great team member of T-Mobile. I’ll definitely be going to see her for any other needs! Thanks Tab!!”
10AM - 8PM
707 Canton Rd, Akron
Mobile Phones
“The manager Christian and his fellow co worker were great at explaining everything and helping me do my 360 protection replacement for my phone. both were very professional and very thorough with answering all my questions.”
“had car audio system installed today. I was so impressed with Garry ( i hope im remembering his name right). e was professional, neat and really did a fantastic job. I would let him work on any electronic project. thank you!”
10AM - 8PM
1222 30th St NW, Canton
Mobile Phones
“Tori was AMAZING! She helped us return an item without having to wait a long period of time. She was VERY professional and extremely kind. She was very knowledgeable and very helpful! Much appreciated!!”
“Best thing this location has goimg for it is the Agent that works the counter. Gnot crazy about Boost but will give it it's validity. Better than Metro up the street. Custom Service is CUSTOMER SERVICE. You can expect to be respected unlike raggedy Metro employees.”
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“Angela is the best I’ve ever worked with , got me a new phone , and helped me get my email Facebook and everything going on my new phone . So helpful and patient”