Spectrum Store offers a range of services including broadband internet, mobile, and cable TV. Customers can visit the store at 2834 Miamisburg-Ctrville Rd to shop for new products, upgrade services, pick up or return equipment, and pay bills. The staff is friendly, knowledgeable, and respectful, making the experience easier for customers. Some reviews mention long wait times and issues like a canceled box that caused a TV problem, but staff like Ben are praised for quick and painless service. Customers appreciate the helpfulness of the staff in getting better phones and deals. The store's scheduling system allows for priority access, reducing wait times. Overall, Spectrum Store provides helpful service with a variety of options for home internet, mobile, and TV, making it a convenient choice for local customers.
Alexis is an outstanding customer service representative that goes above and beyond to provide assistance. She is also very knowledgeable with a pleasant attitude. Thank you, Alexis!
March 2026
Very hit or miss. Sometimes it’s a great experience with a great representative and other times I walk out feeling regretful I came in
February 2026
Very busy store. Most of the employees were very nice. Except for the door greeter guy and he was kind of arrogant. I don't think that's the job for him
