Verizon's Dayton store offers a range of mobile and 5G home internet services. Customers can easily schedule in-store appointments or place online orders for quick pickup or delivery. While some long-time customers have expressed concerns about high prices and hidden fees, many reviews highlight the exceptional service provided by staff. Numerous customers have praised the helpful and friendly nature of employees, particularly mentioning the manager and specific associates who have gone above and beyond to assist. For instance, one customer noted the patience and kindness shown during a challenging phone switch-over process. However, there are warnings about the difficulties faced when ordering online, with some advising that visiting the store in person may lead to a better experience. Overall, Verizon's commitment to customer service shines through, even if pricing remains a point of contention for some.
Quick and focused staff, helped my mother and I upgrade and showed us a better new phone plan. Very friendly guys
May 2026
Was greeted right away, friendly knowledgeable service.
April 2026
Matt was phenomenal. My husband and I came into the store here in Dayton with some issues on Our phones and both of the employees here knew exactly how to fix the issues.. I offered to Pay but he said that veterans don't pay service fees in his store.. thank you so much young man!! We will be back
