Victra is the local Verizon Authorized Retailer in Chardon, OH, striving to create the best possible experience. The staff is top notch, knowledgeable, dedicated, helpful, attentive, and amazing, providing great customer service. Consultants offer a full range of wireless devices and take time with guests. Multiple reviews highlight an excellent, great, and five-star experience, calling it the best Verizon store ever visited. Customers absolutely recommend this location, stating they will only be returning here and referring friends and family. The store's mission is to connect technology to life in a trustworthy way.
Outstanding service is an understatement! If I could give more then 5 stars I would! Thank you Mark for your help and fantastic service!
June 2024
Christan was extremely helpful in setting up my Verizon apps. He has total patience and listens to what the customer needs. Mentor is closer but my experience there was not very positive
October 2023
The clerk was very helpful. He didn't stop to help someone else while he was helping me.
