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“Honestly one of the best stores to go to , manager is very knowledgeable and friendly, when you go here you are not just a number , but wants you to grow and be a reliable customer/ part of the family”
“I really was very happy with Mike at the Painesville OH store I went in when customer support could not help me from Verizon on he phone. He explained the travel pass and how it worked better that Ai or customer support. He also was able to help me with a few other much needed questions that needed answering. He just made my week”
“Brandon was exceptionally professional and very helpful with any questions or concerns I had with my new phone. I am excited to be getting home internet on Monday.”
“This girl was a fantastic help went above and beyond..couldn't have did it without her..I can't commend her enough! Excellent employee! So friendly and knowledgeable!”
“Staff very helpful when service/ account help needed thru Verizon Customer Service. Customers cannot access humans via phone, so when issues arise this location has always been kind, helpful & resolved my problems by calling Verizon for me. Stellar employees and management.”
“I usually don't like tmobile stores. This one is great however. The workers here are kind and try to help you unlike other stores. Ivan helped me and answered all my questions. I will be back to this location. Go here and not to the other mentor ave tmobile.”
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“Worked with Hunter to replace my business phone with a personal phone and he was fantastic; he spent 2-1/2 hours with me, 1-1/2 hours past his normal quitting time, to complete the transfer. Jim O'Donnell”