Crate & Barrel in Cincinnati, OH, offers an impressive shopping experience for those looking to enhance their homes. The store features a curated collection of modern home furnishings, including furniture, housewares, and unique decor items. Customers can find a variety of high-quality products, such as contemporary rugs, modern lighting, and dinnerware. The store also provides valuable services like free interior design consultations, curbside pickup, home delivery, and the option to buy online and pick up in-store. Customers have reported exceptional service from knowledgeable staff members who are dedicated to helping them find the perfect items for their homes. Experiences shared by shoppers highlight the helpfulness and expertise of employees like Eileen, Lauren, Emma, David, and Pamela, who have assisted in everything from selecting custom couches to designing entire rooms. Many customers appreciated the staff's attentiveness, patience, and ability to understand their unique preferences and needs. Overall, Crate & Barrel is praised not only for its quality products but also for its commitment to customer satisfaction, making it a recommended destination for anyone seeking to create a beautiful living space.
My wife and I spent nearly two hours comparing wardrobes in this shop and nobody rushed us once. We finally chose a dark brown sliding-door model that matched our bedroom perfectly. One handle felt loose during installation, but the workers tightened it before leaving.
January 2026
Fine selection, but Jesus… it was Joann Fabrics on the register.
September 2024
Has been a great experience every time we’ve been in. Friendly staff (thanks to Eileen and Lauren both, on different nights!) and good quality products to boot. We have been, and will be back!
