Cricket Wireless Authorized Retailer is a business that provides excellent customer service, according to the reviews. Customers praise the helpful and knowledgeable employees, such as Tammy, James, and Dania, who assisted them with tasks like activating SIM cards, setting up business phones, and teaching them how to use their devices. The employees were described as prompt, dedicated, and professional, going above and beyond to ensure customer satisfaction. However, some customers have reported issues with the signal quality in certain areas, which may be a concern for some users.
Helped is out with issue needing Sim card to get iphone replacement. Yeah sounds ridiculous but that's on Apple. Cricket was great and super helpful.
October 2025
Cassaundra was great! She was knowledgeable and helped me get the right phone and case to keep me from breaking it again. She even helped me save money on my monthly plan!
October 2025
I went in to pay a bill for someone else and ended up switching. So far so good and the customer service is great! Ask for Cassaundra. She will get you squared away!
