Verizon is a reliable and convenient choice for all your mobile, 5G home internet, and business needs. The Cincinnati store offers in-store appointments and online order pick-up options, with free 2-day shipping and express lockers available. Customers praise the store's helpful, friendly, and informative staff, who have assisted with saving money on monthly bills and resolving activation issues efficiently. While some customers express frustration with having to go online for certain issues, the overall in-store experience is described as great, with the staff being highly skilled and providing excellent service. Verizon's reliable service and the convenience of its Cincinnati store make it a popular choice for both personal and business customers.
The dude who helped us was awesome, he didn't waste our time and was very friendly. Only reason I'm knocking off a star is because what we needed help with required Verizon tech support, and they're still absolute trash even when you have a store associate as a middle man with them
June 2024
Verizon has always been A reliable place to go. A gentleman named Kent helped me save money today on my monthly bill l, and helped me explore other options on my payment plan. He was very Helpful, Friendly, and informative.
June 2024
I am still annoyed that I have to go online to resolve some issues at Verizon. Why cant I do everything at the store. But there service at this store was great.
