“When I had a package delivered to my previous address the carrier put it into the forwarding system and sent it on to me before I even inquired. The staff let me know as soon as they were aware. Great service! Thank you!”
“On this Friday afternoon around 4:30pm I bumbled into the post office looking to ship some items internationally. I really had no clue what I was doing and kept asking the clerks for help. Ms. Lisa, in particular, was extremely patient and helpful, but also to the point with me since I ended up putting her overtime (5:20pm). It made a lot of sense; I was potentially holding something up but I'm so grateful she assisted me regardless. The other gentleman working there was great too. Thank you so much! Merry Christmas”
“Such a great experience every time. Such a vast difference compared to the Brooklyn post office (near Giant Eagle), where they are always in a sour mood and rude. This location is wonderful!”
“I sell online and drive around a lot so I visit many post offices in the CLE area. I was in a few days ago for the first time and was very impressed. No wait! And the woman behind the desk was incredibly patient, helpful and personable (I wish I got her name!). Thank you!”
“I had a problem with my debit card where I was charged for a transaction that the Post Office said was denied.The clerk James didn't put me off to deal with it on my own but assisted me to get it straightened out.”
“So grateful to the Brooklyn "USPS" is staffed by best and friendliest employees at this location. I would like to thank Stephany and Ruby for their cheerful service I receive each time I visit to purchase stamps, mail out special packages, etc. Your friendliness makes my day and brings a smile always to me. The both of you are truly appreciated.Feeling thankful,AnnettePS: This particular branch in Brooklyn as did a complete turn around in customer service with having Staphany and Ruby working the front line.”
“I love this service and a huge shout-out to Arnie my mailman most days lol he is great personable. I hope I don't get him in trouble but today I needed help plugging my trimmer in and he did it in 2 seconds thanks so much love him”
“The staff is not rude. I have found them to go out of their way to help you. I have a PO box there and have many packages delivered to the post office. Just be polite, treat them with respect and you will get that in return.”
11AM - 5PM
50 Public Square Ste P1, Cleveland“This is the best post office. The staff is so friendly. They do kinda have weird hours, but the worker - it's usually only one person - has to take lunch too just like everyone else. Reliable service. The line is usually short.”
“The post office here has been around since before my time and then some. Only way of knowing this is because of a stunt man who has been delivering the mail 34-35 years now. Passing biscuits to the neighborhood dogs and staying polished ! He says " no new stunts for me". The best in his line of service from my opinion. Check him out!”
8:30AM - 5PM
7801 Day Dr, Cleveland“So far, I haven't had any bad days coming here and even with 2 people at the front its pretty quick. Overall, I don't know if they need more help or not but the ladies were kind to me this past weekend as I forgot to do some of my own shipping requirements at home but they helped me and took me as soon as possible afterwards. Explained some information to me, easy as pie. Also followed up if I wanted the stamps and cards, etc.My first time here was late 2021 and it was also pretty empty inside and quick. So both of my trips were simple. Overall, the service wasn't bad for me.”
“This is the best post office in the Cleveland area. The staff is always fast, efficient, and friendly and goes above and beyond to deliver excellent service. I've been coming to this post office since 2006 when I moved to Euclid. The only drawbacks is the lobby gets locked up after hours.”
9AM - 1PM 2:15 - 5PM
5725 Portage Ave, Cleveland“The ladies at this location are always friendly and welcoming. They always ask if I need stamps or anything else. The post office is always clean and well stocked with supplies. It is a pleasure to come to this location. A++++++++++++++”
8:30AM - 6PM
3695 Green Rd, Beachwood“After being cancelled twice from the Cleveland Heights post office for a passport I scheduled at this location. Tiera was polite, efficient and informative. Very straight forward process. All around great experience.”
9AM - 1PM 1:30 - 4PM
2855 E 130th St, Cleveland“My husband and I went to this USPS to mail out the passport for renewal,the lady that served us on 9/9/2023 Saturday afternoon around 1 30 pm is super helpful and friendly.She explained everything to help us understand the steps and how stamp fee is calculated, and showed it in front of us.There was a customer before us kept yelling to her about something, but the lady still helped us with smile and patient. We forgot to ask her name but she deserves a 10 star rating in professional and kindness. We didn’t expect to have great service at USPS before, this experience changed our mind.Manager if you can see this, please consider giving that lady a raise. She’s the best person I have ever met at USPS!”
9AM - 12:30PM 1:30 - 5PM
1700 Shaw Ave Ste 100, Cleveland8 - 11AM 12:15 - 4PM
1240 E 9th St, Cleveland8:30AM - 5:30PM
12401 Rockside Rd, Cleveland“People who work there are kind polite and helpful I love the lady who works in front there she is always helpful to me a lot there is one huge guy working there he just does his work but the lady knows it all we need more people like that lady who helps with love and care”
5AM - 10PM
2400 Orange Ave, Cleveland“we just want to compliment Danielle at the Collinwood-152nd Post Office. Danielle helped us to find a wayward package. Danielle was professional, courteous, and remedied the situation to our satisfaction. Thank you, Danielle!!”
“I had a great experience at this USPS location! Acy helped me, and she was awesome. She took my passport photo, made sure my renewal application was completed correctly, and got everything off for me! She made the process so easy.I was a little worried because of the negative reviews. The store is not very busy and doesn't have a lot of staff, but I had such a smooth experience. I'll be back at this location when I need to go to the post office again in the future.”
9AM - 4:15PM
11111 Euclid Ave, Cleveland“Staff ok. It was hell parking & finding the entrance.I drove round, then lurched round. I use a cane at times & i almost threw myself infront of an oncoming bus to make it stop.”
8AM - 5PM
2201 Broadway Ave, Cleveland“Damien is the best of the bestwent way beyond to help meresolve a serious issue i hadHe communicated with me every step of the wayand did everything in his power to resolve the problemi thank him from the bottom of my heartfor doing what everyone should be doingand being such a great personThank You Damien!”
“As a truck driver I was impressed with the service I experienced, the worker who handled my paperwork helped me a lot I really appreciate him, I got there on time they unloaded my truck fast and I was on my way in about an hour.Thank you ?”
“Yup five stars… I went in and received the best and most interested worker who went above and beyond. Now let’s talk about the those who deliver to MY address. NO STARS since the young black lady. I do get my mail but not today and yesterday and a few days back I received the new neighbors package. So now I'm expected to get off work just to do their work?!?!? LIES… Oh not only did I not receive my mail the neighbors mail hasn’t been picked up!!! I know who the dude on Carl street delivers to our old and new address with his racist self!!”
“09/28/23 ...I live in one of the apartments on Lakeshore Blvd. I've been unable to leave my apartment since 09/15 due to mobility issues. Today our mail carrier blessed me by bringing my mail to my apartment and leaving it outside my door ....I live on the fourth floor. Just wanted to say thank you and you are truly appreciated. YOU REALLY MADE MY DAY. Blessed be.”
“I haven't been to a post office in years, but I went today because I needed a money order, and had to mail two packages.I was pleasantly surprised, after reading the bad reviews of this location.This post office is large and clean. They sell birthday cards, gift cards, and decorative mailing boxes and envelopes, in addition to standard postal products.The staff is friendly and helpful.No complaints here!”
“People give post office's a bad rap, but honestly, I've rarely had a problem here. If you treat workers with respect, they usually present their best version of themselves.”