The Hilton Cleveland Downtown is a fantastic hotel in a great location, close to the stadium, restaurants, bars, the Rock and Roll Hall of Fame, and the waterfront. It is a beautiful hotel with spotless, large, quiet, and spacious rooms, some offering nice views. The staff are super helpful, friendly, professional, and kind at all levels, providing wonderful service. The hotel is very clean and safe, with excellent attention to safety details throughout. It offers amazing, top quality food and drinks, with excellent bar service. The hotel features a full-service barbershop, a market, and a bar. It is also a great place for conferences, with well-appointed rooms and smoothly run meal service. Conveniences include app check-in and many elevators, though the elevator scanning system can be tricky. Some slight negatives include occasional noise disruptions during events and a potentially overpriced valet parking option. Overall, it is a highly recommended hotel for both business and leisure.
Front desk worker, Faith, was extremely helpful and considerate in the check in process. I have stayed here multiple times and always had a positive experience.
March 2026
This hotel is in a very convenient part of town. You can easily walk to museums and great restaurants. Staff were friendly and rooms were clean. Photos are from view on 29th floor.
March 2026
The staff!!! Hotel is fine. But shout-out to Dwayne, Monique, Frank, Clint, Ryan and the helpful valets, patient Nosh cashiers, and charming bartenders.
I truly hope the establishment realizes their staff needs a raise. Reggie loves you.
