The AT&T Store in Columbus offers a variety of phones, tablets, smartwatches, and connected devices, along with flexible wireless data plans suitable for all needs. Customers can enjoy prepaid phone plans without annual contracts or credit checks, as well as popular unlimited data options that include nationwide AT&T 5G service at no extra cost. Reviews highlight the exceptional customer service provided by staff members like Mark and Jonathan. Customers express gratitude for their assistance during phone upgrades and purchases, noting their patience, professionalism, and ability to make the process stress-free. Many felt welcomed and comfortable, with one customer describing it as the most positive AT&T store experience ever. The store's friendly atmosphere and helpful associates have led to strong recommendations and a loyal customer base. Overall, the AT&T Store in Columbus is recognized for its excellent service and support, making it a preferred choice for many shoppers.
I came into the store to upgrade my phone. Imani was amazing. She got me completely taken care of and with a pleasant and welcoming spirit. Good customer service is hard to find!!! Thank you so much Imani!!! 😃
August 2026
I went to ATT on Saturday and the customer service representative that assisted me was so pleasantly friendly and really took out time to assist me well .she was so helpful.
July 2026
Very friendly and attentive staff. Great service experience. Thank you!
