AT&T Store in Columbus offers a wide range of devices including phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contract and no credit check. All unlimited data plans come with nationwide 5G service at no extra cost, allowing customers to stay connected wherever they go. Many customers have praised the store for its friendly and helpful staff. Aaliyah and Skyler are noted for their exceptional service, patience, and clarity when assisting with device choices and setup. Customers appreciated Skyler’s thorough help in getting new phones and setting up Apple Watches, as well as his clear explanations. Sydnee received high praise for her professionalism and helpfulness, turning a typically stressful experience into a smooth one by offering multiple options and explaining them well. She was also commended for her kindness and patience. The store environment is described as clean and courteous, with staff members going above and beyond to ensure customer satisfaction. Customers generally find the service to be quick and efficient, feeling valued and well-supported during their visits. Overall, AT&T Store in Columbus is recognized for providing great customer experiences, helpful assistance, and a welcoming atmosphere for all who visit.
AT&T really needs more customer support people in their stores making people wait for 3 hours for assistance is really inexcusable
May 2024
Best experience I have had with the AT&T stores I have been in. Skyler was very helpful at getting me into a new phone for my grandson when his other the volume quit working.
April 2024
Skylar, was super friendly and helpful. He was very thorough and very clear with the assistance he offered me! Overall, it was a very great experience working with him and I feel he offered me ideal customer support that I would want to receive in any place of business! I was extremely happy with his service!
