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October 2023
Called and they said they aren't geek squad. Denied being part of Best Buy and said they don't have any work vans. I told them there was an emergency on the hi-way with their van and was told 3 times if I have an emergency come into my local store then hung up on me.
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September 2023
It's best to make an appointment, but I have been a walk-in & been taken care of. Only computer service center I use.
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October 2022
Geek squad warranty is a complete waste of money, you save pennies if you ever actually have to use it and the service is "slow" and that's being generous with my words.