I had an audio issue. I couldn't hear, but on Zoom meetings, they could hear me. Rather than spend time fixing the issue, the techs just wiped my computer. Therefore, I lost all of my data AND they changed my sign in without returning it to my original credentials!!!I can't tell whether my rage can stand going in there... read full comment
November 2022
Forget trying to call this store. Apparently there are no 'live' employees as all you will get is an automated voice trying repeatedly to guess why you are calling. After 10 minutes of automated nonsense I just hung up...so much for customer service.
October 2022
brandon was super kind and helpful in helping us pick out a great TV mount after we had to go into the store (since best buy didn't tell us they wouldn't be bringing one with our install today). he also helped me process the trauma of finding out henry cavill will no longer be the witcher. 10/10 he deserves a raise
