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“Elyssa helped me get an iPad when I can in. She was very helpful in getting everything set up and a simple quick process and explained everything to me that made me understand the process. I was very in and out and she helped me save 100/10 service!”
“Professional and they always got what I need to protect my phone. Plus, as a return customer for when my screen protector gets broken, their significant reduced cost is amazing.”
“Me and my wife walked into this store today because we wanted to switch over from our previous provider and the level of customer service here was absolutely amazing. The reps are extremely friendly and are very knowledgeable when explaining how to work these new device we got today. This was an absolutely amazing experience me and my wife had today.”
“This place is amazing!! Quick and friendly!! I've used their service a few times and have never been disappointed! Thank you for stellar service and results!!”
“Keifer provided phenomenal service with helping me set up my phone lines. He helped me purchase an iPad with the features i most desired. He also explained the promotional offers that were present at the time and saved me a nice chunk of change. Incredible manager, great experience - i’ll be back again.”
“We had a broken phone and Chad was extremely helpful in directing us on how to initiate an exchange. Super helpful and made sure we aware of all the steps. Thanks.”
“The location on Weber Rd has the most kind; helpful; loveable & polite guys & their names are Moe, Salim & Bashar are the very best. I ♥️??? their energy of compassion.”
“I went in needing help with my bill and Quinton was very eager to help every one of my needs. He was very nice and easy to work with. Made my stressful day feel a whole lot better. Would definitely go back to Quinton with any future needs.”
“Felix was super helpful when I walked in and was able to help me out very quickly. I didn’t have to do any repairs today, but appreciated his honesty and willingness to help me out.”
“Thank u abood u r the best
This is the best store ever i bought about 10 phones from this guy since last year he is amazing always take care of me ? got me
Good price, good customer service, amazing quality”
“Mo was the BOMB!!!! He hooked my mom up with the 13, a screen protector & super cute case!!!! He even gave me a screen protector as well .. I definitely will be switching myself in due time.”
“Keshab was patient, helpful, forward thinking and super knowledgeable. High recommend this store. I just wish there was a corporate store in Ashland Ohio. Please ??”
“Rita Faye was amazing and so easy to work with. Very personable feeling with her! Dominic was also very very helpful and very sweet, kind, and informative. I felt very confident working with the two and they made my transfer from T-Mobile to AT&T flawless ?”
“The moment I walked through the door, I was greeted and given to a representative named Isaiah, who was very professional and polite and patient. He helped me become an authorized user on the account with my fiancé, and got my electronic Sim card for me. I’ve dealt with a lot of rude disrespectful employees in this new day and age, and I must say that this man is top-notch and he should be given a promotion.”
“I dropped my phone and broke the screen, half of the screen was working and half of the screen wasn’t found them on Google came in and within 15 minutes. My phone was fixed. Very nice customer service great store highly recommend this place. Ps it costed me under $100. I’m ecstatic thank you thank you thank you. ?”
“Super nice, and fast. Fixed my phone screen less than 15 mins. They were busy and they still made time to help me last min. Thanks guys. Will definitely come back!”
“My phone was broke for almost 2 month I visit all cell phone store no one help me
One of my friend told me about this location
They are kind and solve my issues in a second”
“had an amazing experience at Cricket wireless! The staff was incredibly friendly, knowledgeable, and eager to help. They took the time to explain all my options and made the process of upgrading my phone after breaking my old one! The store was organized and on top of that, the service plans are super affordable and provide great coverage”
“Joshua was very kind, welcoming, helpful, polite and professional person with good knowledge about the products and excellent customer service skills.
My wife and I had a very good experience at the store with him helping us with our requests. He took excellent care of his customers and we left the store with good experience.”
“Nizar was fast and very well knowledgeable about the plans and phones. He got me in and out with a smile. Thank you so much for making my daughters day. Please shop here and tell him Ashley sent you.”
“Corey was very knowledgeable and patient in setting up our new phones! He explained a lot and answered all of our questions. We look forward to getting his help in the future.”
“I am truly impressed by the time and patience Dylan exhibited while assisting me with my claim issue involving the insurance company. Not only did he successfully help me resolve my problem, but he also managed to assist another customer while remaining on hold with the insurance claims department for further support.”
“Ivan could not only be the best example of patience, and customer service, but as well genuinely cares about making sure you get what you need. This man was on the phone with me for almost half an hour, and also set my iPhone 11 up completely, as well as being very clear in breaking down the details for me. The world needs more people like this man. He’s a change in the world and brought kindness & patience to my “newbie” experience. Managers should buy this guy some lunch. Ivan is a gem of a soul. I said it in store, and I’ll say again - thank you sir.”
“Andrew was great! He assisted me quickly and was clear about the terms of my new plan and phone and never made me feel pressured to purchase more than I was looking for. Highly recommend, thanks Andrew!”
“Very friendly and helpful!The gentleman working the counter even seen my distress heard my call and DEFINITELY went above and beyond to help my situation! Thanks for the slide on the $3 till next visit!”
“The people that work in there our wonderful awesome knowledgeable they always right there to help you out tell you about the latest things that MetroPCS has to offer their uncredible there they go above and beyond every time I go in that store that's my favorite store to go to. And once I get the chance to find a place I hope I find a place out here so I can be close to that store. Cuz if not I will make and go out my way just to go to that store. Another good store is I don't know if the gentleman still works there or not he makes that store awesome and goes above and beyond actually he does the same thing that these two people do at this store those two stores along with that one dude is at Morse road store as wonderful I went there a few times and he wasn't there they seem not knowledgeable on both types of phones android and iPhone not everybody has iPhones okay just let me tell you that your people need to know about both Android and iPhones to really help your customers out there's a couple stores that I went to the people that work there only know about iPhones and very little or no knowledge about Androids.that being said step up your game on that level. Other than that these two stores are awesome to go to!”
“(Translated by Google) Very friendly workers, and best service I love cricket thanks(Original)Muy amable tabajadores, y mejor servicio me encanta cricket gracias”
“I went to to ask for help with my phone, there were already others there in line. There was a lot going on, phone ringing, customers speaking in different languages, prople coming in & out of store, etc. Through it all the young lady behind the counter (Tammy) didnt miss a beat! She was helping 3 different customers at once, very efficiently, and not getting the slightest bit frustrated. She was very kind, friendly, and helpful. I was impressed with her!”
“She was VERY helpful!! I got a a new phone due to none of my apps getting notifications!! She made sure every app I have had a notification before we left!! I work from my phone and if I don’t get notifications then I don’t work!! Hopefully she stays at the Georgesville Rd store!!!
THANK YOU SO MUCH LYRA!!!
The Phaunefs”
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“Came in to the stelzer location talked to Ty about my problem with my phone boom ? in no time he heard exactly what I needed got me an upgrade faster then ever transfered all my stuff with np Mann this guy is talented not only is he knowledgeable about his stuff he's very kind an explained everything needed also changed my grandaddy plan glad I visited Ty at the Stelzer location”