“Changing stores made all the difference! I went to one T Mobile store fully intending to upgrade my phone. The man who waited on me acted like he was not at all interested in my business. I drove to this T-Mobile store and got wonderful customer service from Rihan and Henry. I would highly recommend this store to anyone needing their services. All T-Mobile stores are not the same and it was worth it to try a different store.”
“I mistakenly went to another non-corporate location that attempted to charge me for physical assistance and asked me for account information that had nothing to do with my issue. This corporate store helped me quickly and without cost to me. They didn't try to make any changes to my account. Fast, efficient, friendly service”
“Bar helped me get an upgrade on my current phone from S23 to a galaxy s26. friendly spit very friendly, spent 2 hours with me. Helping get my phone together, excellent customer service skills. Thank you.”