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“Dee with Superior Credit Union was absolutely amazing!!! She did everything she could to help me get my home loan! If I ever need another home loan she will be the first person I call!!!”
9AM - 7PM
7451 Mason Montgomery Road, Mason
Banks
“I would highly recommend contacting TR Wise if you are thinking about taking out a loan for your financial needs.TR recently assisted my wife and I with a mortgage loan with 1st National Bank. TR and his Team made the whole mortgage process quick and easy for our family. TR was always very friendly, knowledgeable, and did a great job answering our questions and keeping us updated through each step of the process.
If you are also in need of an Realtor we highly recommend Tyler Smith with RE/MAX (The Tyler Smith Group) in Cincinnati Ohio. Tyler Smith is an excellent Realtor and recently assisted us in selling our previous home and buying our new one. Tyler and TR work closely together and you couldn't have a better Team on your side. Dwayne Glardon”
“I have been a member of COPFCU since, I believe, 1990. In the past 35 years, they have handled all of our banking needs to include car and personal loans. They are friendly and very helpful. Thanks COPFCU!”
“They very personal and take their time with you.Rob Fields is great. He took time to explain a loan to my husband and me. We feel very comfortable with Superior.”
“I had an excellent experience working with Maame and Wesley at Woodforest Bank. They were professional, knowledgeable, and went above and beyond to make sure all of my needs were met. Both of them took the time to answer my questions thoroughly and made the entire process smooth and stress-free. It’s rare to find a team that truly cares about their customers the way they do. I highly recommend Maame, Wesley, and the entire Woodforest team for outstanding service!”
“I love my experience at this Branch. Everyone is friendly and helpful and it's in a great location. I feel my money is safe here and my savings is making a lot more money here than it did when I was at a different bank. It is a horrible feeling of having your bank account hacked but if I wouldn't of been hacked I wouldn't be at the best bank now.”
“I appreciate Chela King for being kind courteous and very professional in answering all of my questions and concerns. You made my experience very pleasant you are a great example of great customer service. Thank you”
“Pleasant experience whenever l visit. The staff there are very very hospitable, eager to offer assistance/ solution for every problem or issue brought. Staff knows their onions.”
“I absolutely love working with Peoples First Savings Bank. Every time I come into the bank, they immediately know me and are eager to help with whatever questions or transactions I need to make.”
“Emery helped me with my 2nd mortgage. The loan officer, Sharon, went above and beyond to help me with different options I had. Everything was taken care of through email. So fast and easy! Thank you, Emery!”
“I had a great experience opening a checking account at the Norwood location of First Commonwealth Bank. I worked with Chelsea there, who is the Financial Solutions Center Manager. Chelsea and her team provide very friendly customer service and always greet you with a neighborly “hello” and a smile. Chelsea also knew I was on a time crunch and helped me in a very time efficient manner. I’m really happy I chose to bank here. The cherry on top… I got a letter from Chelsea about a week after I set up my account with basic details of when to expect my new debit card and lobby/drive-up hours. It was very professional. So happy to live nearby and have a trusted, wholesome bank like First Commonwealth. Thanks again Chelsea and team!”
“Elastic has been a lifesaver for me. They have a calculator that automatically let you know what you will pay on the amount you borrow. They are straightforward and warn you that is an expensive line of credit. Also, a financial course is given which is very helpful. Elastic is fair and the key is to borrow only what you are able to pay back.”
“They are terrific!When I was searching for a loan from the Paycheck Protection Program I must have called 20 banks in the Cincinnati area and only one returned my call, Peoples Bank.Corey and the team from Peoples patiently walked me through the process and helped me get my loan. Most importantly, they treated me with dignity and respect and didn’t talk down to me like other banks.I plan to recommend Peoples to my clients!!”
“Amberli Cook assistant branch manager is the BEST!!! We had a serious problem at another bank, we decided to go to Sharefax to set up an account. Amberli went above and beyond to help us out. She was so helpful and caring, we couldn’t be happier with our decision with Sharefax. I have had to do other things by going in and the other staff members were friendly.”
“Jeni is the best! Always willing to help with any questions I have. Gave me a card with my account numbers on it to go through drive thru instead of coming in. Very nice and clean bank. Love the customer service”
“The level of service that I was given to has far exceeded any of my expectations when visiting today. In specific, Alex Reyna was just the right person to go to with this, and any sort of problems or impasses. The level of customer service that I received by him was one that topped any other service i have ever been presented with. Not only that, whatever problem/situation, Alex handled with it in a way where it was effective, efficient, and leaving me with no problems to deal with. Everything was dealt with in a smooth and efficient manner.”
“Scott set up an account for my grandson. He was very pleasant and took time to explain everything and answer any questions he had. He was very courteous, professional and a great asset to Telhio. Telhio is the greatest .?”
“We had some checks that we needed to be released right away instead of waiting the 5 business days. Lauren was awesome she took care of us and got the job done. It took 20 minutes to get things taken care of. Lauren rocks!!!”
“Morgan Cody made my mortgage process a breeze, and turned a situation that left me feeling not so great about closing into one that I could be excited about. A lot more that could be said, but their work speaks for itself. Would recommend RHB to anyone looking to purchase a home.”
“Extraordinary staff! Friendly, helpful, and knowledgeable. I've been stretching out my last paycheck (which was in 2022 and it's now the last week in January) since I'm currently a substitute teacher and don't get paid for Christmas break. I earned myself a good ole overdraft fee due to my circumstances but they were very professional in helping me out. Thank you guys!!!”
“no I do not have an account. But I need to cash a check, drawn from here. This branch took my id, charged $10 and cashed the check with no problem, but the branch in tricounty refused the same documents provided to this branch.”
“I lost my job there was no hope for me I suffered looking for job luckily I came across Kelly Robert on Facebook review about forex and binary trade/ crypto currency exchange I borrowed $1000 to invest with Kelly Robert and I have a profit of $13800 in 6 working days now I pay my debt and I'm very grateful to you, I will advise all of you who want to invest for the future and the better of tomorrow should start with Kelly Robert please and please you should not invest with all this scammer here you can reach Kelly Robert via Email”
“I arrived at the NSBT Springdale branch after having a long work day and the NSBT Team welcomed me at the door entering the branch- as they always do. Debbie, the assistant manager, who assisted me; was so patient, conscientious, detail oriented, and professional. Debbie and the NSBT Team Members went above and beyond yesterday to ensure my financial/banking needs were properly addressed. Debbie took the time and patience to support me with a process involving multiple documents and completing a wire transfer. I am sure, the closer it got to closing time, the team was more than ready for me to leave! lol! However, even though it interrupted their closing- routines; they all worked together to assist me with my situation. I am so appreciative of the hard work, diligence and professionalism of the NSBT Team at the Springdale location. Debbie the Assistant Manager, under the leadership of her branch manager is just awesome!!!!! As a customer, I left feeling respected, appreciated, and that my needs were important to the NSBT Team. The culture of this branch is welcoming and inviting to all customers irrespective of race, age, gender, sexual orientation or account status. I have never observed them depart from this practice. The next day, I received a follow-up phone call from Debbie, to ensure things went well and to ask if there was anything more she could do to assist me. Needless to say, my document needs were addressed, my wire was sent and I was so relieved. I know I was only able to achieve this sense of relief due to the efforts of this Great NSBT Team at Springdale. Thank you guys so much for all you do to support customers like me!”
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“Ashley N. is good! Chase--OH3-4094 To: Management/ Customer services leader or to whom concerned (Ashley Ndao) 2521 Cunningham Dr, Evendale, OH 45241 1-513-554-1647, 513-554-1686 From: Cxxxxxs (New Customer) xxxxx Ph.D. (Future Loyal business and personal account holders) Mobile #: xxx-5xx-4xx Topic ref; Thanks for Easy business financial choices and wise advice! We are a 3rd generational military family and truly understand service and duty! OBJECT: WE ARE VERY HAPPY WITH YOUR SPECIALIST Ashley Ndao/ Cust. Rep. NMLS ID: xxxxxx.... She went beyond her duties to make us confident about our choices!! Mr. Jxxx Exxxx Ph.D. (A U.S. Miltary Hero)”