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“I was at one of your stores an employee named Brodie went up and over beyond to help us with our service even though it took him a long time he was very excellent professional and I believe and I know that y'all give him a raise”
“Just got some Christmas shopping done with Craig and Ethan they were both very kind friendly and knowledgeable i highly recommend coming here they made everything so easy to do”
“We came in to move over a line to my account today . Service was fantastic, and quick. Brooks was very knowledgeable and courteous! Great experience. The store was bright, clean and comfortable!”
“These young men at the Xenia T-Mobile are awesome. Ben and his team are wonderful. Thank you for being so kind and patient with people who may not understand all of the internet issues.”
“Purchased a new phone and Kaylin the sales representative was very helpful. She helped me to choose the phone that best meets my needs. She transferred all my data without any problems. She answered all my questions and was very patient with me.”
“This woodman dr.& Dorothy lane location is worth the trip! So helpful and knowledgeable. Makes it an easy choice to bypass my huber heights location and complete all my t-life business at this spot! Wish I had known of this location sooner.... but so glad I KNOw NOW?”
“I had an excellent experience with Melvyne. He was professional, patient, and genuinely cared about making sure all of my issues were fully resolved. He took the time to explain everything clearly and made the whole process easy and stress-free.
Customer service like this is rare these days, and Melvyne truly stands out. He’s a huge asset to the company and absolutely deserves a promotion. I honestly believe this store would benefit from having him here permanently.
Highly recommend working with him if you get the chance.”
“Sasha was very easy to work with getting a new line set up and made sure I got the most out of the promo. Made what I was worried was gonna be a painful process very painless.”
“I always have such a great experience with the staff here! ALEX today was AMAZINGLY AWESOME and was even able to save me a little money! I love this store ! It is soooo convenient! Nice interaction with a person and not dealing with being on the phone with “customer service “!!”
“On December 5 I went in to the store thinking I needed a new phone. It was a mess. The lady was so pleasant and I told her what's wrong and she fixed it so easy and explained what was wrong. She explained about the apps that I down loaded what they did. I even
gave her a hug.
(January 6, 2026)I went there today needed some questions answered. This young man assisted me was Taevion garrison very polite, knowledgeable man.”
“Chris and Da'quan were awesome! Great service, very knowledgable! Entertaining and polite! I broke my phone 6:00pm and they had me up and running with a new phone and lowered my bill by 7:30pm. *two thumbs up*”
“Cory was fantastic! He helped my husband and I upgrade our phones. He took about two hours out of his day to earn maybe just a few buckaroos commission. He even let me use the restroom! What a stand up guy! He was super efficient and knowledgeable. Every spectrum needs a Cory!”
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“I’ve had two good experiences with this location. The first employee was very helpful and knowledgeable, but did have some incorrect data. The second employee Evan was amazing and super helpful! I would recommend this location.”