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11:30AM - 7:30PM
2655 S Arlington Rd, Akron
Appliances
“The only place who was able to help us get a new bed frame same day! Ours broke cuz of our fat cat, so we were able to get a new frame and a boxspring for under $500. Staff was super nice, and even helped us save money by strapping it to the top of my car. Thanks guys!”
“These guys were great. They had the part in stock and they gave me some advice on how to install it. Very knowledgeable and helpful. If I need any parts for any repairs I will shop here.”
“I give 5 stars because of Tiffany she is awesome she has went out of her way to do things and get things done for me we have been customer's for almost 2 years and if it wasn't for her and Matt we would of went elsewhere I do want to say when Matt left shame on Eagle for over looking Tiffany as his replacement she knows and does more then anyone else there. She should be running the place and I am sure others would agree.”
“It was my typical Rent-A-Center experience when I was late you guys were helpful and obliged my needs and time scale so I can keep on schedule with my payments and in the end I paid you guys off 6 months or less so”
“Kim (I believe that's her name) in the tool rental department was so helpful and went above and beyond to help me and my boyfriend with our rentals of a pickup truck and a trailer in May 2024. I promised her that I would fill out the survey but just now got around to it and see that the link is expired. Hence why I am now here, hoping someone sees this because she deserves the recognition and to be rewarded for her great customer service in some way. Thank you Kim (I hope that's your name!) you made a stressful situation much less stressful and you are very much appreciated! ?”
10AM - 7PM
61 5th St SE, Barberton
Appliances
“I shop here all the time. The staff is awesome. The delivery guy are great. I pay one thing off and then start all over again?. Everything I have purchased is still in great condition and working. Our riding lawnmower is still going strong and it’s over 6 yrs old now. So many major appliances, no issues.”
“Kim (I believe that's her name) in the tool rental department was so helpful and went above and beyond to help me and my boyfriend with our rentals of a pickup truck and a trailer in May 2024. I promised her that I would fill out the survey but just now got around to it and see that the link is expired. Hence why I am now here, hoping someone sees this because she deserves the recognition and to be rewarded for her great customer service in some way. Thank you Kim (I hope that's your name!) you made a stressful situation much less stressful and you are very much appreciated! ?”
“The store was busy and I had to wait a few minutes before I could be assisted. However, Jason in the lumber department let me know what was going on and that he would be with me asap. It only took a few minutes before he returned and not only helped answer all my questions but also gave me different tips and suggestions for what I was doing. He ended up showing me the discount lumber, which is what I ended up getting. Thank you Jason.”
“I’ve rented two larger machines from Home Depot in Wadsworth , both times warren has helped me out . Awesome guy, quick easy transaction , always helps me get acclimated with the equipment really well. If I were you, I’d rent from here and ask for warren . The prices aren’t the cheapest, but the availability and ease of rental is worth the extra!”
6AM - 10PM
325 Howe Ave, Cuyahoga Falls
Appliances
“Store is well stocked and tidy. Alex (manager) was very friendly, helpful and courteous! We witnessed a rude customer being difficult with him and his patience and calm attitude were commendable!”
“We are not frequent shoppers at that particular location, but my husband recently worked a project nearby and this location was very convenient.
We had rebate cards (our 11% rebates) saved up and at his last trip he handed the cashier two of our cards. The cashier scanned the smaller amount, but not the larger amount, but kept the card. My husband was in a hurry (like contractors are when they have to leave the job to get something real quick) and I noticed it in the evening when I added the receipt into the books. At first we thought, ok, that money is lost, maybe the cashier even put that in his own pocket, but then I saw the option to email the front desk, so I did and explained the situation, emailed a copy of the receipt and all the info I had from the Menards website where you can precisely doublecheck your rebates. I did not have much hope, but to my surprise I got a phone call and an email that same evening, and the front desk manager told me she had found the card, it was never scanned and she would mail it back to me.
I appreciate the honesty, this is how companies make customers happy. Thank you again Michelle Sp.”
“Best hardware store especially for contractors whenever picking up an order from Lowe's its always something either waiting long times for them to pull orders or they get the clients order completely wrong at Home depot I rarely ever have any problems and if there are any problems they do what they can to fix it”
10AM - 8PM
445 Howe Ave, Cuyahoga Falls
Appliances
“Had a pretty good experience! I'm just displeased with the overall industry standard to refuse to repair things instead of replacing them. Geek Squad is hard to get into due to needing an appointment. PLEASE keep this in mind as I went and had to purchase a item as a replacement because they couldn't get me in as soon as I needed to.”
“Laruen an Stephine are one of if not the best employees I have ever met. They helped me get what I needed because of my situation. They also went way above and beyond and helped me safely sucre my bed frame and mattress to my car (2017 Ford Focus) They offered to help me home to make sure I would be safe. They asked me to call them to make sure I got home safe. I don't know how long they have been working there and their pay status but if eligible both of them deserve a lot of recognition. They barely new me and went way out of there job description to help me. They are two unique people.”
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“I looked online for an electric blanket! It said they had 3 so I went over there and so the cashier called one of the workers to get it. Well it was on one of the pallets so while I was waiting thinking he was getting it down, another worker walking by me asked if I needed help! I told him what I was looking for he looked up the isle and took me over there. Well the first guy was up on the lift! He cut the plastic, and said yea well it’s not here! So the worker who took me over (Joe) said it’s 3 on that pallet the other guy said it’s burred under all that stuff ! So the kind worker (Joe) stepped in and said I’ll get it for you I just need a spotter! I was so grateful for Joe he went above and beyond to help! I’m retired military!! And he was kind enough to help me. Thanks Joe I really appreciate it.”