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“Carefully curated pet supplies and a much better vibe than corporate stores. Lovely pet bakery and a huge variety of chews. We’ll definitely be back!”
“Surprised it took my so long to write this review. The owners are very nice. Nice selection of healthy fish. Clean environment. 10/10. The store inside is small but packed. This place screams quality over quantity”
“Always the friendliest staff. They went out of their way to help me when they were out of stock of my dog’s food They went to another store within an hour and got it for me- even offering to bring it to me. Highly recommend !”
“We are very lucky to have this business as an option for feed and supplies. I am always impressed with their selection and service!
Generic photo so I could post this review. :)”
“Truly a won shop stop for pet wellness and enrichment! Was able to speak with one of the owners on my last visit and they shared their vetting process for every product from toys and harnesses to treats and food. Incredibly wide selection of pet food in all forms raw, wet, frozen, and clean, gently cooked kibble to fit all budgets. Don't forget the dog wash station across the parking lot. They even recommended local holistic veterinarians for me. Such a blessing to have in Northeast Ohio. Can't think of a reason to shop anywhere else.”
10AM - 5PM
9255 Broadview Rd, Broadview Heights
Pet Stores
“The sweet vibe of a hole-in-the-wall pet store in all the best possible ways, including friendly and curious doggos behind the counter. As mentioned elsewhere, the owners are *incredibly* friendly and so so helpful. They will go out of their way to find solutions for your pet problems. I could get food off Amazon for cheaper, but some things are worth the extra money, and the care and attention of the staff here is WORTH EVERY PENNY! Not to mention being good members of the community, often showing up to fairs and fests with goodies and coupons.”
“I love Lake Erie pet food probably more than my dog friend Bruce. When I say, “are you hungry for food?” He runs to his bowl ready to feast on his fresh local kibble made in Cleveland (I think that is the correct way to describe it). The main ingredients are chicken and rice.
I love it because it is delivered to my door on a monthly schedule. It is easy for me to adjust if I want it to arrive the next week or a week earlier.
Incase of an emergency I can always run down to Ohio city and pick up a bag which rarely happens (unless Bruce the dog is visiting my parents and they over feed him).
There is no cardboard to recycle due to the burlap bags the food is delivered in. It can then be given back to them or they will pick it up the next time they drop off food.
The Cleveland area is on a rotation to reduce carbon emissions from cars. How cool is that!
I used to run around to buy large bags of dog food. This is significantly easier.
Also, the dog friend needs less food due to the high quality :-)
Thanks for keeping my life simple and my dog friend feed!”
9AM - 9PM
1301-B W Pleasant Valley Rd, Parma
Pet Stores
“Pet Supplies Sarah or Tara (I’m hard of hearing) called me to confirm my order and helped with the issue that I was having. Nothing that Pet Supplies Plus did wrong it was that I misread and she helped me understand the situation and the fact she called me speaks volume. Thank you so much perfect place for your pet needs and help if need be.”
“Always a pleasure to shop here!
Super helpful and friendly, welcome my dog too and spoil her. Hannah, my favorite is always is ready to educate, show me new products, let me know about deals.
The people who work here are all great, I just seem to see Hannah the most.”
“BEST fish spot to go to! Dave and Adam have always been so helpful! They helped me start and maintain my cichlid tank, even helped me save a fish that was struggling in my tank. I get all my food and accessories there. I wouldn't get cichlids anywhere else! They know everything about cichlids and other fish. Highly recommend if you're serious about starting or adding to your tank!”
“I wish I had found this place years ago. Sure beats driving out to the woods to get bulk seed and supplies. Very reasonable prices and extremely pleasant to deal with.”
9AM - 6PM
20075 Chagrin Blvd, Shaker Heights
Pet Stores
“Friendly staff and my dog loves them! the store is clean and serene, they don’t overcrowd the bookings and the dogs seem calm coming in and out.
They do an amazing job with small dog hair cuts, somehow even the summer cut doesn’t look too short -just polished and shaped.
The selection of doggie cookies is also adorable. Love this place!”
“Wonderful people who really take good care of their cats. Jairus is great! He answered all the questions I had.
I love the cat that I got! she is beautiful and started playing with me as soon as we got home!”
“I started bringing my dog here a few times a week for daycare. He’s a bit shy, but the staff have been amazing with him. I feel totally at ease when I drop him off, and I can’t thank them enough. It’s really a fantastic place, and everyone, including the owner Amy, is really so kind!”
“I love love love the staff. I usually get crickets when I go in, other pet stores I have to wait for a staff member or hunt on down. Not here tho. They are on it”
“My puppy Winnie LOVES Animal Zen!! Sprints to the car in the morning because she knows that’s where we’re going! Everybody is so kind and the service is great”
“I took my dog to the vet clinic in Beachwood at Petco I was so pleased with them I will keep taking them back from the time we walked in the door to the time we walked out each and every person in there was super nice to us into her so I recommend them to anyone who is looking to have their dogs get shots or you know regular check up or something two thumbs up and five stars for them thank you”
“What a great place! I’ve been here multiple times though out the year, I got a different variety in fish. A green terror, Pike chiclid, and two beautiful Butterfly Koi that I recently got. The employees are very helpful and kind and genuinely know what they are talking about. The Butterfly Koi are very hardy and survived the 30 minute ride home and I successfully acclimated and released them. They were free to answer any questions with out hesitation and would always ask if I was finding everything alright, they always greet us and wish us a good day when we leave too. You guys not only have high quality fish but very nice and friendly employees. Thank you.”
“We have 4 cats and love the Redford cat and kittens salmon and chicken kibble. The particular store location has always had what we needed in stock when we visit. I often order online without any problems. Delivery is also convenient and there has never been an issue. We will continue to use this store for all of our pet needs.”
“Great staff willing and eager to help. Manger was on the floor with staff that shows great leadership. One more thing they have the cleanest stor that I have seen.”
“Stop 10 to pick up some of my cat food and it was adoption day. The kittens and cats are so sweet and so adorable. Stop in and pick up one of these Cutie Pies find out when they're having it. I had to pick up prescription cat food for my Ragdoll who has stage one kidney disease. The sales people are very nice and very helpful”
10AM - 12PM 5 - 7PM
6260 State Rd, Parma
Pet Stores
“This shelter does everything it can to make sure animals go home to loving families. We just adopted our second cat from this shelter and have nothing but good things to say about the people who work here. They were all busy taking care of the animals and you could tell they really care about every one of them.”
“What marvelous experience I had as I walked into Petland in Parma. A friendly welcome and ready to show you all the fur babies that are available. I was able to meet Laura; she is the Manager at this location. Charming, friendly and attentive as I expressed my interest in 2 Shih-tzus. I have them for more than 20yrs. Yes, Rockyjoe lasted in my care for that long. I am searching for siblings. She asked all the right question and the awesome responses to my question. We made arrangements to keep in touch since I have plenty of time in the pursuit of my doggies. Wonderful just wonderful!! I met Aubry, I can see she is a busy bee, super attentive to the door greeting customers and overall enjoying what she is doing. Is hard to find young ladies that actually work and doing a great job. All in this location need to acknowledge for their contributions to Petland. Outside on the wall is the name, Petland, however WITHOUT the employees that are there giving face and uplifting the company by their FABULOUS performance WOULD be nothing without them. Just a name on the wall.
How I got to Petland began with a call. Selena was my first contact. She listened attentively as I told her my story. I heard in her tone and voice, how empathetic she was at that time. She is like the walking computer of the place. Her knowledge and passion for was she does was noted. I thought she was a manager. Well, with the wonderful interaction I had with her, left me so at peace and motivated that this group of young ladies and assisting me in finding my fur babies. I see Selena progressing up the ladder to greater things. Aubry also even though I did not have that much of interaction. If you are searching for a 4-legged companion, THIS is the place to GO!!!!! I am so happy and excited to do my business with PETLAND PARMA!!!!”
9AM - 9PM
6870 Ridge Rd, Parma
Pet Stores
“Absolutely LOVE this Petsmart. We shop here for our 2 cats and 2 dogs. We also have participated in their puppy training course. Jen is an incredible trainer and we absolutely can’t wait to come back for another class. Everyone who works here is so kind and helpful. Appreciate you all so much!”
“my wife and I are getting a Burmese mountain dog puppy and to be frank we had absolutely no clue on where to start AT ALL! looking around I found an employee which was the stores pet trainer named Ty. I asked her for help because we knew nothing about puppies and where to begin and let me just say she was EXCELLENT like above excellent with helping us from food to shampoo to toys and everything else. every question I had every statement I made she had a response and an answer to even an explanation behind her answer. She was truly a blessing to my wife and I and to be honest needs a raise for sure! We will be shopping at this Petco every time we need things simply and ONLY to see Ty because she was that great of an employee and that great of a person. WE really appreciate her and I just can't say it enough how helpful and honest she was with us. Thank you Ty!!!”
“My store of choice for all of my cat needs. Store was well stocked. Staff was helpful. Checkout was quick. Found everything I was looking for eith many items on sale or special offer.”
“Dani was awesome! My Fiance and I came in less than an hour before they closed and she helped us with all of our fish questions and you could tell she knew her stuff! She gave us some great recommendations and didn’t make us feel any kind of way for being oblivious beginners to fish. The sweetest!!! Would absolutely recommend!”
“Victor was very helpful today. With my bearded dragon lighting. He told us which ones would work best for our set up. And the Acadia 50 watt really did the trick!! He loved the crickets as well. Cya soon!”
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“Nice, clean local pet store with everything you need for dogs, cats, fish, reptiles, and other small pets. The prices are competitive and the store personnel are friendly. They also have full service grooming and self service dog bath. My go to for my pets needs.”